Category Archives: Acquisitions & Mergers

LivePerson Acquires AdvantageTec, Adding Service Department Messaging Platform to its Automotive Company, Contact At Once!

LivePerson, a leading provider of conversational commerce solutions announced the acquisition of AdvantageTec, a leading provider of texting solutions for service departments of automotive dealerships. The addition of AdvantageTec to Contact At Once!, LivePerson’s automotive company, helps enable conversational commerce across the entire dealership, including variable and fixed operations. Continue reading LivePerson Acquires AdvantageTec, Adding Service Department Messaging Platform to its Automotive Company, Contact At Once!

Twilio to Acquire SendGrid, the Leading Email API Platform

Twilio and SendGrid announced that they have entered into a definitive agreement for Twilio to acquire SendGrid in an all-stock transaction valued at approximately $2 billion. At the exchange ratio of 0.485 shares of Twilio Class A common stock per share of SendGrid common stock, this price equates to approximately $36.92 per share based on today’s closing prices. The transaction is expected to close in the first half of 2019. Continue reading Twilio to Acquire SendGrid, the Leading Email API Platform

West Corporation Closes Acquisition of INXPO

West Corporation, a global leader in technology-enabled services, announced it has completed the previously announced acquisition of INXPO, Inc. (“INXPO”), a provider of feature-rich webcasting and online events for the enterprise. INXPO specializes in delivering interactive webcasts and online events to global audiences of any size to any device. Continue reading West Corporation Closes Acquisition of INXPO

RingCentral Signs Definitive Agreement to Acquire Dimelo, a Leading Digital Customer Engagement Platform

RingCentral, a leading provider of enterprise cloud communications and collaboration solutions announced that it has entered into a definitive agreement to acquire Dimelo, a leading cloud-based digital customer engagement platform. Dimelo enables enterprises to manage all their digital customer interactions through a single platform. Continue reading RingCentral Signs Definitive Agreement to Acquire Dimelo, a Leading Digital Customer Engagement Platform

Davies broadens its customer experience and analytics capability through acquisition of Ember Group

Davies announces the acquisition of Ember Group Limited, a leading customer experience (CX) consulting and digital solutions business. Ember provides CX consulting, analytics, training and specialist resourcing to large organisations and major brands operating across a range of highly regulated and international markets, including insurance, utilities and financial services. The transaction will complete during October, subject to customary approvals. Continue reading Davies broadens its customer experience and analytics capability through acquisition of Ember Group

Videxio and Pexip Announce Intention to Merge

Two leading innovators in the enterprise collaboration market, Videxio and Pexip announced their intention to merge. Videxio, founded in 2011, is a global provider of cloud video conferencing and collaboration with solutions that fit companies and organizations of all sizes, from start-ups to enterprises. Continue reading Videxio and Pexip Announce Intention to Merge

Waterfield Technologies Announces the Acquisition of PDT Communications

Waterfield Technologies (WTI), a leading enterprise software and professional services organization providing voice and mobile solutions that drive customer engagement announced the acquisition of PDT Communications, a leading provider of contact center solutions that enhance the customer experience and offer a robust legacy of success and growth within the industry. Continue reading Waterfield Technologies Announces the Acquisition of PDT Communications