Category Archives: Acquisitions & Mergers

Bertelsmann and Saham merge CRM outsourcing businesses to launch new firm and plan significant tech investment

Skyview Capital Completes the Acquisition of Select Customer Care Assets from Conduent Incorporated

As previously announced by Conduent, Skyview Capital, LLC (“Skyview”), a global private investment firm, announced that it has acquired select customer care assets from Conduent Incorporated and formed Continuum Global Solutions (“Continuum”) to serve as the single brand to house and operate the newly formed business. Terms of the acquisition were not disclosed. Continue reading Skyview Capital Completes the Acquisition of Select Customer Care Assets from Conduent Incorporated

Pegasystems Acquires Business Intelligence and Data Visualization Capabilities To Enable Smarter Business Decisions

Pegasystems, the software company empowering digital transformation at the world’s leading enterprises announced the asset purchase of Infruid Labs, a business analytics and data visualization software company. This acquisition brings a consumer-grade user interface and enterprise-class capabilities to Pega solutions that enable users to easily visualize and better understand their Pega application data to improve decision making. Continue reading Pegasystems Acquires Business Intelligence and Data Visualization Capabilities To Enable Smarter Business Decisions

Vector Capital Completes Acquisition of Aspect Software

Vector Capital, a leading private equity firm specializing in transformational investments in established technology businesses announced the successful completion of its acquisition of Aspect Software, Inc. (“Aspect”), a leading provider of fully integrated customer engagement, workforce optimization, and self-service omni-channel solutions. Continue reading Vector Capital Completes Acquisition of Aspect Software

Qlik Acquires CrunchBot and Crunch Data to Augment Conversational Analytics Capabilities

Qlik announced it has acquired the CrunchBot AI-powered analytics bot along with Crunch Data Inc.’s experienced team of AI and solution development professionals. Now users can interact with and understand their data using natural language through Qlik Sense and within leading collaboration tools such as Slack, Skype, Salesforce Chat and Microsoft Teams. Continue reading Qlik Acquires CrunchBot and Crunch Data to Augment Conversational Analytics Capabilities