Category Archives: Acquisitions & Mergers

InMoment Completes Acquisition of Lexalytics

InMoment®, the leading provider of Experience Improvement (XI)™ solutions, announced it has completed the acquisition of Lexalytics®, the leading provider of cloud and on-premise natural language processing (NLP), and machine learning (ML) that transform structured data, text, and unstructured data from any source, into actionable intelligence for the world’s most customer-centric brands. Continue reading InMoment Completes Acquisition of Lexalytics

Movius, a Leader in Secure Unified Communications, Acquires Cognitive CX and AI Provider Intentico

Movius, a leader in secure, mobile unified communications, acquires Intentico, a technology company that specializes in AI-based cognitive customer experiences (CX). By leveraging Intentico technology, Movius can provide businesses new ways to engage their customers and gain deep intelligence about those interactions in a unified solution. Continue reading Movius, a Leader in Secure Unified Communications, Acquires Cognitive CX and AI Provider Intentico

Babble continues to increase national footprint with acquisitions in the North-West and South Coast

Unified Comms, Contact Centre and Cyber Solutions provider, Babble, has announced the acquisitions of both Concert (Concert Networks Limited) and 5 Rings (5 Rings Telecom Ltd and 5 Rings IT Ltd). The deals – which are the fifth and sixth completed by Babble in 2021 – extend the leading tech business’s UK-wide footprint, adding scale across the North-West and the South Coast. Continue reading Babble continues to increase national footprint with acquisitions in the North-West and South Coast

Comcast Business to Acquire Masergy

Comcast Business announced it has signed an agreement to acquire Masergy – a Plano, Texas-based pioneer in software-defined networking (SDN) and cloud platforms for global enterprises. The acquisition accelerates Comcast Business’s increasing growth serving large and mid-size companies, particularly U.S.-based organizations with multi-site global operations. Continue reading Comcast Business to Acquire Masergy

Sitel Group® Completes Acquisition of Sykes Enterprises, Incorporated Creating a Leading Global CX Provider

Sykes Enterprises, Incorporated, a leading full life cycle provider of global customer experience management services, multichannel demand generation and digital transformation, announced that Sitel Group® has successfully completed the all-cash acquisition of SYKES in accordance with the merger agreement. Continue reading Sitel Group® Completes Acquisition of Sykes Enterprises, Incorporated Creating a Leading Global CX Provider