Sykes Enterprises, Incorporated (“SYKES” or the “Company”) (NASDAQ: SYKE), a leading full life cycle provider of global customer experience management services, multichannel demand generation and digital transformation, and Sitel Group®, a leading global provider of customer experience (CX) products and solutions, announced they have entered into a definitive merger agreement in which Sitel Group, through a wholly owned subsidiary, will acquire all of SYKES’ outstanding shares of common stock at a purchase price of $54 per share in a transaction valued at approximately $2.2 billion on a fully diluted basis. Continue reading Sykes Enterprise, Inc. To Be Acquired By Sitel Group® →

SocialChorus and Dynamic Signal, two high-growth SaaS leaders in the digital employee experience (DEX) space, announced that they have entered into a definitive merger agreement. Sumeru Equity Partners (SEP) will make a significant new growth investment in SocialChorus and subsequently fund the combination with Dynamic Signal. Continue reading SocialChorus and Dynamic Signal Combine to Transform the Digital Employee Experience →

Unisys Corporation, a global IT solutions company, announced that it has entered into an agreement to acquire Unify Square, the leading experience management provider for secure collaboration and communications platforms, for $152.5 million on a cash-free, debt-free basis. Unisys is funding the transaction with cash on hand. Continue reading Unisys to Acquire Unify Square for $152.5 Million →

Sinch AB (publ), a global leader in cloud communications for mobile customer engagement, has entered into a definitive agreement to acquire MessageMedia, a leader in mobile messaging solutions for small and medium-sized businesses in the United States and Australia, New Zealand, and Europe. Continue reading Sinch to acquire MessageMedia →

Thrive, a premier provider of NextGen Managed Services, has acquired ONI, a leading U.K. Cloud, hybrid managed IT, Cisco Gold Partner and data centre services provider based in Luton, Bedfordshire, England. Continue reading Thrive Jumpstarts International Expansion with Acquisition of U.K.-Based ONI →

Dura Software, specialists in acquiring and operating hyperniche software products, announced the acquisition of DVSAnalytics, Inc., an industry leader in developing workforce optimization (WFO) solutions designed for contact centres. The acquisition moves Dura Software into the contact centre space of the telecommunications industry, heightened by the work-from-home movement of the past year. Continue reading Dura Software Acquires Workforce Optimization Software Company DVSAnalytics →