InMoment®, the leading provider of Experience Improvement (XI)™ solutions, announced it has acquired Wootric, the fast-growth leader of the digital feedback industry, to provide businesses unique solutions to speed their successful transformation to digital. Continue reading InMoment Acquires Digital Feedback Leader Wootric →

RingCentral, a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact centre solutions, announced that it has acquired DeepAffects, a leading conversational intelligence pioneer that uses artificial intelligence (AI) to analyse business conversations and extract meaningful insights. Continue reading RingCentral Acquires DeepAffects Conversational Intelligence Pioneer to Enable Smarter Video Meetings →

Yeastar, the world’s leading provider of SME PBX systems, announced the merger with Ursalink, a global IoT solution provider, and Milesight, an AI-empowered video surveillance pioneer. Continue reading Yeastar, Ursalink, and Milesight Announce Merger to Create the Next Tech Icon →

Fiserv, a leading global provider of financial services technology solutions, announced that it has signed a definitive agreement to acquire Ondot Systems, a leading digital experience platform for financial institutions. Continue reading Fiserv Enhances Digital Experiences with Acquisition of Ondot →

Allego, the leader in sales learning and enablement solutions, announced its acquisition of Refract, a UK-based leader in sales engagement and multilingual conversation analytics. Refract brings to the merger deep capabilities in revenue intelligence—delivering AI-enhanced content and coaching recommendations from sales calls, demos and meetings—to improve sales outcomes and grow revenue. Continue reading Allego Expands Sales Learning and Enablement Market Leadership with Acquisition of Refract →

The Everstone Group (Everstone) announced that it has reached an agreement to sell Everise – an Everstone controlled entity founded in partnership with Sudhir Agarwal led Sunrise BPO (Sunrise) – to Brookfield Business Partners and its institutional partners (Brookfield) Agarwal, Founder & CEO, Everise will continue in his role. Continue reading Everstone to sell its customer experience platform ‘Everise’ to Brookfield →