InMoment, a recognized market leader and proven innovator in the global customer experience (CX) sector, confirmed the completion of the MaritzCX transaction. Continue reading InMoment Confirms Completion of MaritzCX Transaction
Category Archives: Acquisitions & Mergers
Freshworks Acquires AnswerIQ
Freshworks, the customer engagement software company, announced the acquisition of AnsweriQ, a provider of ML and AI for larger enterprises that want to better serve their customers. AnsweriQ complements Freshworks’ AI engine, Freddy, by enabling enterprise organizations to fully leverage their existing customer data to scale self-service experiences and automate complex customer workflows. Continue reading Freshworks Acquires AnswerIQ
MaritzCX & Inmoment Join Forces
InMoment and MaritzCX, recognised market leaders and proven innovators in the global customer experience (CX) sector announced they have entered into a definitive agreement to combine the two companies. Continue reading MaritzCX & Inmoment Join Forces
Salesforce Signs Definitive Agreement to Acquire Vlocity
Salesforce signed a definitive agreement to acquire Vlocity. Built natively on the Salesforce platform, Vlocity is a leading provider of industry-specific cloud and mobile software for the world’s top communications, media and entertainment, energy, utilities, insurance, health and government organizations. Continue reading Salesforce Signs Definitive Agreement to Acquire Vlocity
Zoovu Acquires Clever
Global AI-driven conversational search platform, Zoovu, announced that it has acquired Belgium-based company, Clever. This move enhances Zoovu’s current offering by adding NLP and a sophisticated Intent Engine. Continue reading Zoovu Acquires Clever
Medallia Completes Acquisition of LivingLens
Medallia, the global leader in experience management announced it has completed the acquisition of Liverpool-based video feedback platform provider, LivingLens. Continue reading Medallia Completes Acquisition of LivingLens