Category Archives: Appointments

SVL Business Solutions Ramps Up Support Team With New Senior Appointment

SVL Business Solutions, the UK’s most experienced provider of multimedia interaction recording and advanced contact centre applications, has appointed Catriona Connelly as Support Manager. Based at the company’s headquarters in East Kilbride, she will be responsible for the day-to-day running of the service desk and support teams to ensure the delivery of outstanding levels of support to users operating in a wide range of market sectors across the UK. Continue reading SVL Business Solutions Ramps Up Support Team With New Senior Appointment

Volvo Car UK appoints Nicola Langley as Customer Experience Development Manager

Volvo Car UK has reinforced its commitment to customer service with the appointment of Nicola Langley as Customer Experience Development Manager. In the newly created role, which comes into effect immediately, Nicola will be responsible for ensuring all Volvo customers receive the premium experience to match the company’s range of new premium cars. Continue reading Volvo Car UK appoints Nicola Langley as Customer Experience Development Manager

Serenova Appoints Tom Schollmeyer as New CEO to Lead Next Growth Phase

Serenova, the most globally scalable contact center-as-a-service (CCaaS) provider, announced the appointment of Tom Schollmeyer as Chief Executive Officer. Mr. Schollmeyer brings more than 20 years of contact center industry leadership including serving in key roles in executive management, technology and operations. Continue reading Serenova Appoints Tom Schollmeyer as New CEO to Lead Next Growth Phase