Category Archives: Appointments

Alorica Names Colleen Beers Head of Client Services for Strategic Accounts

Alorica, a worldwide, leading provider of customer management outsourcing solutions, announced today that it has named Colleen Beers as senior vice president of strategic accounts for client services across worldwide operations as part of the company’s continued growth and success.  Continue reading Alorica Names Colleen Beers Head of Client Services for Strategic Accounts

Magnetic North strengthens sales team in line with continued growth

Magnetic North has announced the appointment of Mike Donohue as Sales Director. Mike has over 23 years of experience in software and technology business sales most recently with Azzurri where he was New Business Director, but also with Avaya, Siemens, Thus, Alcatel and other key industry players. As such he is ideally placed to join the expanding business which is experiencing unprecedented growth, as the cloud contact centre and UC markets accelerate further. Continue reading Magnetic North strengthens sales team in line with continued growth

3CLogic Strengthens Footprint with Additional Funding and Expanded Management Team

3CLogic, delivering next generation inbound, outbound and blended cloud-based contact center solutions announced it has closed a $4.2 million series B round of funding. Led by Blu Venture Investors, the investment will support the company’s rapid growth to further expand its call center software-as-a-service (SaaS) business offerings. In addition, as part of its commitment to advance service delivery and ensure customer-centric operations, 3CLogic has appointed Robert Killory as Chief Customer Officer (CCO). Continue reading 3CLogic Strengthens Footprint with Additional Funding and Expanded Management Team

Sitel Appoints Bert Quintana Chairman of the Board

Sitel, a leading global customer care provider announced that Bert Quintana has been appointed to its Board of Directors and named Chairman of the Board. Mr. Quintana will also continue in his current capacity as President and Chief Executive Officer. Mr. Quintana succeeds Seth Mersky who will continue to serve on Sitel’s Board of Directors. Continue reading Sitel Appoints Bert Quintana Chairman of the Board