Kasisto, creators of the leading conversational AI platform for finance, announced that DBS Bank, a leading bank in Asia, launched a groundbreaking, mobile-led bank in Indonesia with KAI Banking powering the virtual assistant conversing in Bahasa Indonesia. Continue reading DBS leverages Kasisto’s conversational AI platform to launch digibank, an entire bank in the phone, in Indonesia
Category Archives: Artificial Intelligence
Australia’s first virtual banker for business customers
NAB is the first bank in Australia to launch a digital virtual banker specifically for business customers, enabling them to receive instant answers and assistance with common banking questions and tasks. Continue reading Australia’s first virtual banker for business customers
Conversica Delivers Record Growth and Innovation as the Leader in Conversational AI for Business
Conversica, the leader in conversational AI for business, announced a record-breaking first half of the company’s fiscal year, with accelerated growth in bookings and revenue, major new capabilities in its AI platform, significant additions to the company’s management team, and continued acknowledgement of its leadership through industry awards and analyst recognition. Continue reading Conversica Delivers Record Growth and Innovation as the Leader in Conversational AI for Business
Clarabridge Announces Clara, a New Omnichannel Intelligent Agent for Customer Experience
Clarabridge introduced Clara, an intelligent agent powered by Clarabridge’s industry-leading Text Analytics engine that allows brands to understand the Voice of the Customer across multiple channels including surveys, social media, contact center and more. Using Artificial Intelligence, Clara astutely suggests solutions to common customer issues and feedback, making unstructured data more actionable and saving valuable time and dollars for large organizations. Continue reading Clarabridge Announces Clara, a New Omnichannel Intelligent Agent for Customer Experience
Adobe Transforms Personalisation With Artificial Intelligence
Today’s most successful brands already use data science to personalise experiences and address customer needs. Brands are increasingly building internal statistical models and algorithms to tailor experiences and yet most are not fully leveraging artificial intelligence (AI) technology. Continue reading Adobe Transforms Personalisation With Artificial Intelligence
SmartAction Announces Availability of A.I. Powered Intelligent Self-Service Solution on Genesys AppFoundry
SmartAction has launched its intelligent customer self-service solution on the Genesys AppFoundry, an online marketplace for customer experience solutions. The AppFoundry allows Genesys customers to discover, research, and connect with a broad range of customer experience applications, integrations, and services. Continue reading SmartAction Announces Availability of A.I. Powered Intelligent Self-Service Solution on Genesys AppFoundry