Category Archives: Awards

Interactions recognised in Opus Research Voice Biometrics Intelliview Report

Interactions, LLC, a leading provider of Intelligent Virtual Assistants (IVAs) for enterprise customer care announced that Interactions Voice Biometrics, released in 2016, was recognized by Opus Research as a “challenger” for contact center authentication among incumbent solutions, in the firm’s Voice Biometrics Intelliview Report. Continue reading Interactions recognised in Opus Research Voice Biometrics Intelliview Report

Top Analyst Firm Confirms: NICE a Leader in Biometric Authentication and Fraud Detection Market

NICE announced that it has been recognized by Opus Research as one of the top tier vendors in both authentication and fraud detection using voice biometrics. The company was noted for the breadth of its contact center solutions and the depth of its integration capabilities, as well as a consistently strong execution of its strategic vision. Continue reading Top Analyst Firm Confirms: NICE a Leader in Biometric Authentication and Fraud Detection Market

Frost & Sullivan Recognizes Fuze with the Innovation and Leadership Award for Its Comprehensive Portfolio of UCC Solutions

Based on its recent analysis of the Unified Communications-as-a-Service (UCaaS) and converged conferencing services industry, Frost & Sullivan recognizes Fuze with the 2017 North America and Europe Competitive Strategy Innovation and Leadership Award for its expanding portfolio of unified communications and collaboration (UCC) solutions. Continue reading Frost & Sullivan Recognizes Fuze with the Innovation and Leadership Award for Its Comprehensive Portfolio of UCC Solutions