Category Archives: Awards

Zultys IP Phone System Receives 2013 Unified Communications Excellence Award for Innovation

ZultysLogo_001PRESS RELEASE: Zultys, a premier provider of innovative unified communications solutions that empower businesses to collaborate effectively, today announced that TMC, a global, integrated marketing company, has named Zultys MX250 IP phone system as a recipient of its 2013 Unified Communications Excellence Award presented by INTERNET TELEPHONY magazine. Continue reading Zultys IP Phone System Receives 2013 Unified Communications Excellence Award for Innovation

Intelemedia Receives 2014 Customer Service Rising Star Award from CRM Magazine

PRESS RELEASE: Intelemedia announced today that CRM magazine, has named Intelemedia as a Customer Service Rising Star award winner. The Customer Service Rising Star award recognizes emerging companies which in the past year have made a significant impression on the industry. Leader’s Choice technology not only connects customers to a live agent, but connects them to the best agent available, and provides in-depth analytical reporting. This represents a significant game changer for customers looking to improve their sales and customer service performance. Continue reading Intelemedia Receives 2014 Customer Service Rising Star Award from CRM Magazine

NICE is Once Again the Leader in Workforce Management according to Analyst Firm DMG Consulting

PRESS RELEASE: NICE Systems announced that it has once again been recognized as the contact centre workforce management (WFM) market leader by DMG Consulting LLC. In the 2014 Contact Center Workforce Management Report, NICE is noted as having the largest market share based on number of seats. This is the seventh consecutive year that NICE has been the market share leader based on DMG’s report. Continue reading NICE is Once Again the Leader in Workforce Management according to Analyst Firm DMG Consulting

Virtusa Named a Global Top 20 Outsourcing Service Provider by ISG

PRESS RELEASE: Virtusa Corporation, a global business consulting and IT outsourcing company that combines innovation, technology leadership and industry solutions to transform the customer experience, today announced that it has been named a Top 20 Outsourcing Service Provider by Information Services Group (ISG), a leading technology insights, market intelligence and advisory services company. Continue reading Virtusa Named a Global Top 20 Outsourcing Service Provider by ISG