Category Archives: Awards

Nuance Recognized as Leader in Intelligent Customer Engagement

Nuance Communications, Inc. today announced its products and customer deployments were recognized for innovation and excellence at the 2019 Stevie Awards for Sales & Customer Service. Taking home several awards, Nuance, the pioneer and leader in conversational AI, reinforced its unparalleled expertise in delivering customer solutions that meet the needs of today’s enterprises, and drive impactful return on investment. Continue reading Nuance Recognized as Leader in Intelligent Customer Engagement

Interactions Honored with 2019 Gold and Bronze Stevie® Awards for Superior Customer Engagement Solutions

Interactions, LLC, the world’s largest stand-alone artificial intelligence company, announced it won a Gold Stevie® Award in the Business Development Achievement of The Year category and a Bronze Stevie® Award for Innovation in Customer Service at the 13th annual Stevie Awards for Sales & Customer Service. Continue reading Interactions Honored with 2019 Gold and Bronze Stevie® Awards for Superior Customer Engagement Solutions

Liveops Awarded Top Recognition In 2019 Stevie® Awards For Sales & Customer Service

Liveops, Inc., the leading provider of on-demand virtual call centre services, was presented with several awards in the 13th annual Stevie Awards for Sales & Customer Service, including recognition for their approach to outsourced call centre operations, workforce leadership, learning and development, and innovating customer service. Continue reading Liveops Awarded Top Recognition In 2019 Stevie® Awards For Sales & Customer Service

iQor Wins Bronze at 2019 Stevie Awards For Sales & Customer Service

iQor, a managed services provider of customer engagement and technology-enabled BPO solutions was presented with a Bronze Stevie® Award in the Customer Service or Call Center Training Practice of the Year category at the 13th annual Stevie Awards for Sales & Customer Service for providing clear career paths to leadership roles for hundreds of employees through its sQholar training program. Continue reading iQor Wins Bronze at 2019 Stevie Awards For Sales & Customer Service

Noetica named a finalist in the Blending Human & Artificial Intelligence category of the 2019 UK National Innovation Awards

Directors’ Club United Kingdom, the UK’s fastest growing members club for business leaders, is delighted to announce Noetica – A British company, developing software products for the global contact centre market, as a finalist in the Blending Human & Artificial Intelligence category of the 2019 UK National Innovation Awards. Continue reading Noetica named a finalist in the Blending Human & Artificial Intelligence category of the 2019 UK National Innovation Awards

IMImobile named a finalist in the Personalising Customer Interactions category of the 2019 UK National Innovation Awards

Directors’ Club United Kingdom, the UK’s fastest growing members club for business leaders, is delighted to announce IMImobile as a finalist in the Personalising Customer Interactions category of the 2019 UK National Innovation Awards. Continue reading IMImobile named a finalist in the Personalising Customer Interactions category of the 2019 UK National Innovation Awards

Genesys named a finalist in the Personalising Customer Interactions category of the 2019 UK National Innovation Awards

Directors’ Club United Kingdom, the UK’s fastest growing members club for business leaders, is delighted to announce Genesys as a finalist in the Personalising Customer Interactions category of the 2019 UK National Innovation Awards. Continue reading Genesys named a finalist in the Personalising Customer Interactions category of the 2019 UK National Innovation Awards

LogMeIn’s Jive Recognized with a Second 2018 Award from INTERNET TELEPHONY Magazine for Unified Communications Excellence

LogMeIn announced that TMC, a global, integrated media company, has named the Jive Unified Communications Platform as a recipient of the 2018 Unified Communications Excellence Award presented by TMC’s INTERNET TELEPHONY magazine. This is the second award TMC has given Jive in recent months as the product was also recognized as a 2018 Internet Telephony Hosted VoIP Excellence Award winner. Continue reading LogMeIn’s Jive Recognized with a Second 2018 Award from INTERNET TELEPHONY Magazine for Unified Communications Excellence

Wizu named a finalist in the Personalising Customer Interactions category of the 2019 UK National Innovation Awards

Directors’ Club United Kingdom, the UK’s fastest growing members club for business leaders, is delighted to announce Wizu as a finalist in the Personalising Customer Interactions category of the 2019 UK National Innovation Awards. Continue reading Wizu named a finalist in the Personalising Customer Interactions category of the 2019 UK National Innovation Awards