Category Archives: Awards

Unify Named a Leader in Aragon Research GlobeTM for Unified Communications and Collaboration, 2018

Unify, the Atos brand for communications software and services, has been positioned by Aragon Research, Inc. in the Leader section of the Globe for Unified Communications and Collaboration, 20181. This report examines 15 major providers in the market focused on voice, video, messaging, and collaboration. Continue reading Unify Named a Leader in Aragon Research GlobeTM for Unified Communications and Collaboration, 2018

Freshworks wins Best Implementation of an ITSM solution for 2nd year running at the SDI IT Service and Support Awards

Freshworks, the leading provider of cloud-based business software, has won the Best Implementation of an IT Service Management (ITSM) Solution award as a result of its collaboration with Descartes, a global leader in logistics technology. The award was won for Descartes’ implementation of Freshservice and was announced at the Service Desk Institute Awards dinner. Continue reading Freshworks wins Best Implementation of an ITSM solution for 2nd year running at the SDI IT Service and Support Awards

Semafone wins “Most Disruptive” category in PYMNTS Voice Challenge with Amazon Alexa

Semafone, a provider of data security and compliance solutions for contact centres, has won the “Most Disruptive” category in the 2018 PYMNTS Voice Challenge with Amazon Alexa, a global contest for developing commerce solution prototypes using Amazon’s flagship virtual assistant. Continue reading Semafone wins “Most Disruptive” category in PYMNTS Voice Challenge with Amazon Alexa

Semafone named finalist in 2018 PYMNTS Voice Challenge with Amazon Alexa

Semafone, a provider of data security and compliance solutions for contact centres, is the sole UK-based finalist in the 2018 PYMNTS Voice Challenge with Amazon Alexa, a global competition for developing and executing prototypes of innovative new solutions, using Amazon’s flagship virtual assistant in payments and commerce. Continue reading Semafone named finalist in 2018 PYMNTS Voice Challenge with Amazon Alexa