Noetica – A British company, developing software products for the global contact centre market, has been presented with Best Technology Innovation Award Vendor – Live Agent Support Solution. Continue reading Noetica Waves the Flag for British Contact Centre Technology Innovation with Global Award Win
Category Archives: Awards
Foundever™ Wins 6 Awards at the European Contact Centre & Customer Service Awards 2023
Foundever™, a global leader in the customer experience (CX) industry, is delighted to announce that it was awarded in six categories at the European Contact Centre & Customer Service Awards (ECCCSAs) 2023. Continue reading Foundever™ Wins 6 Awards at the European Contact Centre & Customer Service Awards 2023
Results for the Guest Experience & Insight Categories of the 2023 UK National Innovation Awards competition
Directors Club are delighted to announce the results for the Guest Experience & Insight Categories of the 2023 edition of the UK National Innovation Awards competition. Continue reading Results for the Guest Experience & Insight Categories of the 2023 UK National Innovation Awards competition
Calabrio ONE Awards Celebrate Customers Elevating Their Contact Centre Operations
Calabrio, the workforce performance company, has announced the winners of its annual ONE Awards. Now in its seventh year, the awards acknowledge and celebrate Calabrio customers who are shaping the future of workforce optimisation (WFO), elevating customer experience (CX), and enhancing employee engagement within their organisations. Continue reading Calabrio ONE Awards Celebrate Customers Elevating Their Contact Centre Operations
Calabrio Awarded Workforce Innovation of the Year at Customer Contact Week Excellence Awards
Calabrio, the workforce performance company, is proud to announce it has been awarded Workforce Innovation of the Year at the 2023 Customer Contact Week (CCW) Excellence Awards. Continue reading Calabrio Awarded Workforce Innovation of the Year at Customer Contact Week Excellence Awards
Cognigy Wins 2023 UK National Innovation Award for Contact Centre Experience
Cognigy, a Gartner Magic Quadrant Leader in Conversational AI, has won the 2023 Contact Centre Experience Insight category at the prestigious UK National Innovation Awards. Continue reading Cognigy Wins 2023 UK National Innovation Award for Contact Centre Experience