Category Archives: Corporate News

TeleTech expands its EMEA operation with UK senior executive appointments as Customer Experience (CX) demand grows

TeleTech, a leading global provider of customer experience, engagement and growth solutions delivered through its proprietary end-to-end HumanifyTM Customer Engagement as a Service offering,nannounces it is expanding its EMEA operation with the hiring of key executives to focus on the United Kingdom and Europe. Continue reading TeleTech expands its EMEA operation with UK senior executive appointments as Customer Experience (CX) demand grows

NewVoiceMedia reports another year of rapid expansion, outpacing market growth twofold

NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, is outperforming the rapidly expanding cloud contact centre market twofold, reporting a revenue compound annual growth rate of 49 percent and 55 percent growth in seats over the last five years. Continue reading NewVoiceMedia reports another year of rapid expansion, outpacing market growth twofold

Interactions Named to Forbes’ Next Billion-Dollar Startups List

Interactions, LLC, a leading provider of Intelligent Virtual Assistants (IVAs) for enterprise customer care, has been named to Forbes’ Next Billion-Dollar Startup List for 2017. The list highlights the 25 companies Forbes’ editorial staff, TrueBridge Capital Partners and venture firms believe are most likely to reach $1 billion or more in valuation in the near future. Continue reading Interactions Named to Forbes’ Next Billion-Dollar Startups List