Category Archives: Corporate News

The Silver Line uses Adastra from Advanced to provide 24/7 support to helpline callers

PRESS RELEASE: Call management system, Adastra from Advanced Health & Care (Advanced), is on track to manage more than 200,000 telephone calls to The Silver Line in the service’s first year. Founded by Esther Rantzen and launched in November 2013, The Silver Line is the UK’s only free confidential helpline providing information, friendship and advice to older people. The Adastra Solution manages an average of 16,500 calls to the service each month. Continue reading The Silver Line uses Adastra from Advanced to provide 24/7 support to helpline callers

Eptica accelerates growth with record first quarter revenues

Global multichannel customer interaction software company Eptica announced its highest ever Q1 revenue, up 21% on the same period in 2013. Revenues for Q1 2014 were $3.1 million (£1.85m), driven by worldwide demand for its innovative, linguistic-powered customer engagement software. Performance is accelerating, following record financial results for 2013, where turnover grew by 18% to $10.6m (£6.5m). Continue reading Eptica accelerates growth with record first quarter revenues

OpenSpan Posts 12-Month Trailing Revenue Record

PRESS RELEASE: OpenSpan, Inc., a provider of innovative worker optimization, activity management and automation solutions, today announced record revenues for the trailing 12-month period ended March 2014. The company realized a 100 percent increase in the adoption of its cloud-based activity intelligence and desktop automation over the previous quarter. Continue reading OpenSpan Posts 12-Month Trailing Revenue Record

Fonality Introduces Streamlined Pricing and Packages and Announces the General Availability of Heads Up Display (HUD) Web Client

PRESS RELEASE: Fonality, the innovative provider of business phone systems and integrated communications solutions designed to reduce the friction that slows business momentum, today announced a reimagined product portfolio which consolidates all product lines under one code base and the brand name Fonality. Starting today, it offers three streamlined editions of the solution with a choice of deployment and pricing model. Continue reading Fonality Introduces Streamlined Pricing and Packages and Announces the General Availability of Heads Up Display (HUD) Web Client