Category Archives: Events

Noble Systems to Host 2016 SNUG APAC Conference

PRESS RELEASE: Noble Systems will host its 2016 Select Noble Users Group (SNUG) Conference for the APAC region next month in Melbourne, VIC, Australia on the 3rd to 4th of August at The Langham Hotel l. The conferences help Noble’s users “get connected” to their Noble products, to other users facing similar business challenges, and to the Noble Systems team, so they can work faster and smarter, lower costs, and optimise results. Continue reading Noble Systems to Host 2016 SNUG APAC Conference

Noble Systems to Host 2016 SNUG EMEA Conference

PRESS RELEASE: Noble Systems will host its 2016 Select Noble Users Group (SNUG) Conference in Manchester, on 22nd to 23rd June at The Lowry Hotel. The conferences help Noble’s users “get connected” to their Noble products, to other users facing similar business challenges, and to the Noble Systems team, so they can work faster and smarter, lower costs, and optimise results. Continue reading Noble Systems to Host 2016 SNUG EMEA Conference

[Contact Centre Leadership Webinar – June 2nd – No Charge] Responding To Changing Customer Communication Preferences – Seeking Flexibility And Agility

PRESS RELEASE: The Directors’ Club series of Cool Tech™ Contact Centre Leadership webinars is designed to showcase innovation in the context of addressing current contact centre change and transformation challenges. Continue reading [Contact Centre Leadership Webinar – June 2nd – No Charge] Responding To Changing Customer Communication Preferences – Seeking Flexibility And Agility

eGain to host Digital+AI Day 2016 in Chicago

PRESS RELEASE: eGain, the leading provider of cloud-based customer engagement solutions, is hosting eGain Digital+AI Day on October 11, 2016 in Chicago. The event will build on the success of eGain Digital Day London, which was sold out with a 30% increase in attendance year over year and transformational success stories presented by CxO’s representing eGain clients EE (formerly Everything Everywhere, now part of BT Group) and HMRC (Her Majesty’s Revenue and Customs). Continue reading eGain to host Digital+AI Day 2016 in Chicago

eGain Digital Day – London – 8th March 2016

PRESS RELEASE: You have heard the vision and warnings—“digital by default”, “digital or dead”, etc. The C-suite and the board have told you that digital begins with customer-facing organisations. Where do you start and how do you operationalise digital? How do you show value with velocity? How do you sustain the momentum? Continue reading eGain Digital Day – London – 8th March 2016

Last Chance To Register: Social Commerce Case Study – Harnessing The Power Of Social Communities To Engage Customers And Generate Revenue

 

RISE OF SOCIAL COMMERCE

Sector or product specific social communities offer a powerful means of achieving customer engagement that can be monetised through “buy buttons” or other social transaction devices.

Join us at 1pm – 2pm (BST) on Tuesday, June 30th for a case study-based webinar featuring a social community success story.

Harnessing The Power Of Social Community – The Premier Farnell Story

Premier Farnell is a global distributor of electronic components for the electronic design engineering community, operating in 24 countries and trading in over 100.

REGISTER

Register via the secure link below:

https://attendee.gotowebinar.com/register/43302433104789505

There is no charge for this webinar. You can also invite colleagues by forwarding this email.

CAN’T MAKE THE DATE

If you can’t make the date, register via the secure link below and we’ll send you a recording link post-event.

https://attendee.gotowebinar.com/register/43302433104789505

OVERVIEW

Premier Farnell identified a shift in marketplace behaviour – their customers were migrating to the web to perform research and buy products.

During this webinar, Christy Zurcher, Global Community Development and Operations Manager, will share:

• How they used Social Business to support their strategy to decommission the competition and accelerate the sales cycle.
• How they are connecting directly with engineers online to influence product decisions and drive visits to convert to transactions.
• How they have been able to accelerate business growth and drive market leadership with a customer community.

Christy will reveal how they addressed challenges such as:

• How they link their customer community from a global perspective?
• How they can provide a technology portal and e-community where engineers could collaborate?
• How could they extend the portal to create a community that is the first place engineers go – a place that would ultimately drive increased time on site, repeat visits, enhanced loyalty and ultimately advocacy?

See how Premier Farnell created a one-stop, unbiased global online resource for design engineers around the world to research and buy products, collaborate, and confer in an easy-to-use social networking environment.