PRESS RELEASE: Noble Systems will host its 2016 Select Noble Users Group (SNUG) Conference for the APAC region next month in Melbourne, VIC, Australia on the 3rd to 4th of August at The Langham Hotel l. The conferences help Noble’s users “get connected” to their Noble products, to other users facing similar business challenges, and to the Noble Systems team, so they can work faster and smarter, lower costs, and optimise results. Continue reading Noble Systems to Host 2016 SNUG APAC Conference
PRESS RELEASE: Noble Systems will host its 2016 Select Noble Users Group (SNUG) Conference in Manchester, on 22nd to 23rd June at The Lowry Hotel. The conferences help Noble’s users “get connected” to their Noble products, to other users facing similar business challenges, and to the Noble Systems team, so they can work faster and smarter, lower costs, and optimise results. Continue reading Noble Systems to Host 2016 SNUG EMEA Conference
PRESS RELEASE: The Directors’ Club series of Cool Tech™ Contact Centre Leadership webinars is designed to showcase innovation in the context of addressing current contact centre change and transformation challenges. Continue reading [Contact Centre Leadership Webinar – June 2nd – No Charge] Responding To Changing Customer Communication Preferences – Seeking Flexibility And Agility
PRESS RELEASE: eGain, the leading provider of cloud-based customer engagement solutions, is hosting eGain Digital+AI Day on October 11, 2016 in Chicago. The event will build on the success of eGain Digital Day London, which was sold out with a 30% increase in attendance year over year and transformational success stories presented by CxO’s representing eGain clients EE (formerly Everything Everywhere, now part of BT Group) and HMRC (Her Majesty’s Revenue and Customs). Continue reading eGain to host Digital+AI Day 2016 in Chicago
Stellar Europe would like to invite you to join them to see why they have recently been awarded the Great Game of Business; Best Open Book Management Company in the UK for 2013 & 2014 and created a winning culture within their organisation.
PRESS RELEASE: Noble Systems Corporation, a global leader in unified contact center technology solutions, will host its 2016 Select Noble Users Group (SNUG) Conference next month in Clearwater Beach, Florida, from April 20-22 at the award-winning Sandpearl Resort. Continue reading Noble Systems to Host 2016 SNUG Americas Conference
PRESS RELEASE: eGain (NASDAQ: EGAN), the leading provider of cloud-based customer engagement solutions, will hold its European thought leadership and networking event of the year, Digital Day London, on March 8, 2016. Sold out last year, the event will address the “operationalization chasm” in digital customer engagement. Continue reading eGain announces Digital Day London 2016
PRESS RELEASE: You have heard the vision and warnings—“digital by default”, “digital or dead”, etc. The C-suite and the board have told you that digital begins with customer-facing organisations. Where do you start and how do you operationalise digital? How do you show value with velocity? How do you sustain the momentum? Continue reading eGain Digital Day – London – 8th March 2016
PRESS RELEASE: Noble Systems Corporation, a global leader in unified contact centre technology, has announced the dates of its 2016 Select Noble Users Group Conference series. Continue reading Noble Systems Announces 2016 Select Noble Users Group Conference Series
RISE OF SOCIAL COMMERCE
Sector or product specific social communities offer a powerful means of achieving customer engagement that can be monetised through “buy buttons” or other social transaction devices.
Join us at 1pm – 2pm (BST) on Tuesday, June 30th for a case study-based webinar featuring a social community success story.
Harnessing The Power Of Social Community – The Premier Farnell Story
Premier Farnell is a global distributor of electronic components for the electronic design engineering community, operating in 24 countries and trading in over 100.
Register via the secure link below:
There is no charge for this webinar. You can also invite colleagues by forwarding this email.
CAN’T MAKE THE DATE
If you can’t make the date, register via the secure link below and we’ll send you a recording link post-event.
Premier Farnell identified a shift in marketplace behaviour – their customers were migrating to the web to perform research and buy products.
During this webinar, Christy Zurcher, Global Community Development and Operations Manager, will share:
• How they used Social Business to support their strategy to decommission the competition and accelerate the sales cycle.
• How they are connecting directly with engineers online to influence product decisions and drive visits to convert to transactions.
• How they have been able to accelerate business growth and drive market leadership with a customer community.
Christy will reveal how they addressed challenges such as:
• How they link their customer community from a global perspective?
• How they can provide a technology portal and e-community where engineers could collaborate?
• How could they extend the portal to create a community that is the first place engineers go – a place that would ultimately drive increased time on site, repeat visits, enhanced loyalty and ultimately advocacy?
See how Premier Farnell created a one-stop, unbiased global online resource for design engineers around the world to research and buy products, collaborate, and confer in an easy-to-use social networking environment.