Category Archives: Events

[Early Bird Rate Available + Hotel Room Included] National Business Improvement Summit: Digital Customer Service & Support

“By Far The Best Knowledge-share Event For Customer-centric Leaders”

An early bird rate, saving 20%, is available for the National Business Improvement Summit: Digital Customer Service & Support on November 23rd in Ealing, West London.

This rate is available for delegate places purchased on or before October 23rd. Continue reading [Early Bird Rate Available + Hotel Room Included] National Business Improvement Summit: Digital Customer Service & Support

Noble Systems to Host 2016 SNUG APAC Conference

PRESS RELEASE: Noble Systems will host its 2016 Select Noble Users Group (SNUG) Conference for the APAC region next month in Melbourne, VIC, Australia on the 3rd to 4th of August at The Langham Hotel l. The conferences help Noble’s users “get connected” to their Noble products, to other users facing similar business challenges, and to the Noble Systems team, so they can work faster and smarter, lower costs, and optimise results. Continue reading Noble Systems to Host 2016 SNUG APAC Conference

Noble Systems to Host 2016 SNUG EMEA Conference

PRESS RELEASE: Noble Systems will host its 2016 Select Noble Users Group (SNUG) Conference in Manchester, on 22nd to 23rd June at The Lowry Hotel. The conferences help Noble’s users “get connected” to their Noble products, to other users facing similar business challenges, and to the Noble Systems team, so they can work faster and smarter, lower costs, and optimise results. Continue reading Noble Systems to Host 2016 SNUG EMEA Conference

[Contact Centre Leadership Webinar – June 2nd – No Charge] Responding To Changing Customer Communication Preferences – Seeking Flexibility And Agility

PRESS RELEASE: The Directors’ Club series of Cool Tech™ Contact Centre Leadership webinars is designed to showcase innovation in the context of addressing current contact centre change and transformation challenges. Continue reading [Contact Centre Leadership Webinar – June 2nd – No Charge] Responding To Changing Customer Communication Preferences – Seeking Flexibility And Agility

eGain to host Digital+AI Day 2016 in Chicago

PRESS RELEASE: eGain, the leading provider of cloud-based customer engagement solutions, is hosting eGain Digital+AI Day on October 11, 2016 in Chicago. The event will build on the success of eGain Digital Day London, which was sold out with a 30% increase in attendance year over year and transformational success stories presented by CxO’s representing eGain clients EE (formerly Everything Everywhere, now part of BT Group) and HMRC (Her Majesty’s Revenue and Customs). Continue reading eGain to host Digital+AI Day 2016 in Chicago

eGain Digital Day – London – 8th March 2016

PRESS RELEASE: You have heard the vision and warnings—“digital by default”, “digital or dead”, etc. The C-suite and the board have told you that digital begins with customer-facing organisations. Where do you start and how do you operationalise digital? How do you show value with velocity? How do you sustain the momentum? Continue reading eGain Digital Day – London – 8th March 2016