Category Archives: Blog

Rapide publish Nine Top Tips for Enhancing Customer Experience using Proactive Communication

Rapide have shared lots of thought leadership recently about the importance of listening and responding to customer feedback and how their customer feedback solution, Rant & Rave, can provide a platform for this. But what about keeping customers informed and engaged throughout their journey?  Continue reading Rapide publish Nine Top Tips for Enhancing Customer Experience using Proactive Communication