Category Archives: Jobs

BT Channel Director (Leicester)

JOB: Due to significant increase in opportunity and a new 3 year agreement with BT, Magnetic North now require a Channel Director to manage the relationship working under the direction of the Sales Director. The role is responsible for managing the relationship with BT UK, its group activities and subsidiaries in order to build strong relationships and develop and secure new business opportunities. Continue reading BT Channel Director (Leicester)

Senior Operations Manager (Northampton)

JOB: Contact Centre Partners are delighted to be supporting one of the UK’s instantly recognisable Financial Services Organisation in their search for a Senior Operations Manager to join their bustling contact centre. In order to ensure my client remains at the cutting edge of customer experience and service they are looking to bring in a Senior Operations Manager to take full charge of their post completion department within the mortgage division. This is a 200 seat outfit with 13 direct reports. Continue reading Senior Operations Manager (Northampton)

Head of Customer Service (UK multi-site locations and travel required)

JOB: Douglas Jackson are presently looking to engage with an experienced Head of/Director level Customer Contact Centre Leader to join this leading, highly innovative business and brand to take responsibility for Customer Service and Billing operations across both in-house and outsourced partner relations. Continue reading Head of Customer Service (UK multi-site locations and travel required)

Accounts Director (Midlands)

JOB: Cactus Search are recruiting for a successful and well established company in the Midlands for an experienced Accounts Director. They will be reporting into the Commercial Director and operating within business development. The successful candidate will be looking after up to 3 accounts, ensuring SLA’s, compliance etc. Key measures will include client satisfaction, internal & client audits, effective management of costs, pricing and provision, account plan forecast etc. Continue reading Accounts Director (Midlands)