Category Archives: Outsourcing

TTEC Earns Three Chief Learning Officer Learning In Practice Awards

TTEC, a leading global customer experience technology and services company focused on the design, implementation and delivery of transformative solutions for many of the world’s most iconic and disruptive brands, announced that the company won three of the Chief Learning Officer magazine’s Learning in Practice awards for demonstrating excellence in the design and delivery of workforce learning and development programs. Continue reading TTEC Earns Three Chief Learning Officer Learning In Practice Awards

TTEC Wins UK Top Employer of the Year Award for Company’s EMEA Team at the GSA UK Awards 2018

TTEC, a leading global customer experience services company focused on the design, implementation and delivery of tech-enabled transformative solutions for many of Europe’s most iconic and disruptive brands, has been named UK Top Employer of the Year in recognition of delivering optimum performance through continuous improvement in people practices, at the GSA UK Awards, held in London. Continue reading TTEC Wins UK Top Employer of the Year Award for Company’s EMEA Team at the GSA UK Awards 2018

Webhelp’s Market Expansion Strategies in the Contact Centre Outsourcing Market Earn it Accolades from Frost & Sullivan

Based on Webhelp’s successful growth strategy across Europe, Frost & Sullivan has recognised the company with the 2018 European Market Leadership Award in contact centre outsourcing. Over the course of several years, Webhelp has diversified its industry focus to include expertise in healthcare, travel, and B2B services. Continue reading Webhelp’s Market Expansion Strategies in the Contact Centre Outsourcing Market Earn it Accolades from Frost & Sullivan

ECI invests in Moneypenny to support global growth plans

ECI has invested in Moneypenny, the world’s leading outsourced communications provider, to help drive the next stage of the Company’s growth. ECI’s investment will support Moneypenny’s ambitious plans to substantially grow its turnover by expanding across its core markets in the UK and US. The details of the transaction are not being disclosed. Continue reading ECI invests in Moneypenny to support global growth plans