Convergys Corporation, a global leader in Customer Management Outsourcing, has been selected to serve as a founding member of the Emerging Europe Alliance for Business Services, Innovation and Technology. Continue reading Convergys to serve as a founding member of the Emerging Europe Alliance
Category Archives: Outsourcing
Conectys Expands to a Second Site in the Philippines
Conectys, the recognized leader in multilingual and multicultural outsourcing services, today announced that it has opened its seventh global delivery site and second in the Philippines. Continue reading Conectys Expands to a Second Site in the Philippines
Teleperformance Achieves Full Enterprise-Wide Social Responsibility Standard Certification from Verego
Teleperformance announced it has received the Enterprise-Wide Social Responsibility Standard (SRS) Certification Award for the fourth consecutive year from Verego. The SRS scores attained are the highest to-date in the industry. Continue reading Teleperformance Achieves Full Enterprise-Wide Social Responsibility Standard Certification from Verego
Convergys expands in Romania with new Multilingual Hub
Convergys, a global leader in customer management services, continues its expansion in EMEA by opening a new site in Timisoara, Romania, to establish its next multilingual contact centre operations. Continue reading Convergys expands in Romania with new Multilingual Hub
USA: HGS to Hire 300 Customer Service Professionals to Support Leading Digital Payments Company in Peoria
Hinduja Global Solutions (HGS), announced the addition of 300 new customer service positions to support a leading digital (mobile) payments company’s customers. HGS’s new customer contact representatives will interact daily with consumers who have billing, point-of-purchase, general questions, or account and service requests. Continue reading USA: HGS to Hire 300 Customer Service Professionals to Support Leading Digital Payments Company in Peoria
Leading contact centre launches around the clock customer support
ECHO-U has launched an innovative ‘out of hours’ customer support service which will see it provide 24/7 support to clients in the retail, utilities and mobile sectors following increased consumer demands. Continue reading Leading contact centre launches around the clock customer support