Category Archives: Partnerships

Ultracomms partners with Six Degrees to combat credit card fraud with new PaySure secure telephone payment solution

Ultracomms, a leading PCI DSS Level 1 accredited service provider, and Six Degrees, an international managed cloud service provider announced a new partnership to deliver a fully hosted, secure payment solution. Through this partnership, Ultracomms and Six Degrees offer PaySure, a new solution that can be seamlessly deployed within the telephony network to provide complete payment security and remove the contact centre from the scope of PCI DSS controls. Continue reading Ultracomms partners with Six Degrees to combat credit card fraud with new PaySure secure telephone payment solution

CNP Technologies Partners with 8×8 to Expand Cloud Communications and Contact Centre Offerings

CNP Technologies announced it has teamed up with 8×8, a leading provider of global cloud communications and customer engagement solutions, to offer the 8×8 cloud-based communications, collaboration, and contact center solution to its midmarket and enterprise customers. Continue reading CNP Technologies Partners with 8×8 to Expand Cloud Communications and Contact Centre Offerings

8×8 and PCI Pal partner to streamline payment card compliance for contact centres

8×8, a leading provider of cloud communications and customer engagement solutions announced a partnership with PCI Pal, a specialist provider of secure payment solutions for customer engagement. By combining the 8×8 cloud contact centre solution and PCI Pal’s secure payment suite, contact centres and customer service departments can operate to the highest levels of PCI security without impacting customer experience. Continue reading 8×8 and PCI Pal partner to streamline payment card compliance for contact centres

Diabolocom and xBrain partnership provides innovative AI solution aimed at helping dramatically improve customer experience

Diabolocom, an operator and cloud solutions provider for omnichannel customer interactions management, and xBrain, publisher of the satisfaction.AI conversational services technology, have announced a new partnership aiming to boost the development and use of artificial intelligence (AI) to help improve customer relationships. Continue reading Diabolocom and xBrain partnership provides innovative AI solution aimed at helping dramatically improve customer experience