Category Archives: Partnerships

Vodafone New Zealand launches Digital Vodafone 2021 transformation program in collaboration with IBM iX

Vodafone New Zealand, a leading telecommunications services provider, and IBM announced a partnership to deliver the Digital Vodafone 2021 program in New Zealand. The vision for Digital Vodafone 2021 is to create the most engaging digital customer experience by adopting agile as a way of working, embracing new technologies and simplifying business models. The program is supported by IBM iX, one of the world’s largest digital agencies and global business design partners. Continue reading Vodafone New Zealand launches Digital Vodafone 2021 transformation program in collaboration with IBM iX

Mutare and Parlance Join Forces to Transform Messaging and Improve the Customer Experience

Mutare, a top provider of innovative voicemail replacement solutions announced a key partnership with Parlance Corporation, a leading provider of adaptive speech call routing solutions that improve the caller experience. The partnership begins with the two thought leaders bringing the benefits of each other’s solutions to their customer bases—supporting the ongoing drive to deliver better caller experiences. Continue reading Mutare and Parlance Join Forces to Transform Messaging and Improve the Customer Experience

Zappix Inc. Partners with Synergy Organisational Solutions as Part of a Global Expansion

A leader in the emerging Visual IVR industry focused on enhancing customer service and reducing costs at the contact center, Zappix Inc. has announced a partnership with Synergy Organisational Solutions of the UK, a part of the Zappix global growth plan. The partnership aims to grow awareness around Visual IVR technology and the benefits the platform offers to businesses. Continue reading Zappix Inc. Partners with Synergy Organisational Solutions as Part of a Global Expansion