Category Archives: Artificial Intelligence

DRUID Conversational Business Applications to unleash the full potential of a symbiotic relationship between people and technology

DRUID launches Conversational Business Applications (CBA), a new market solution category that moves beyond conversational AI as a technology tool towards a platform that integrates with any existing enterprise system to deliver the most natural employee and customer experience. Continue reading DRUID Conversational Business Applications to unleash the full potential of a symbiotic relationship between people and technology

BT Group unveils AI Accelerator to shorten rollout of new Artificial Intelligence from six months to six days

BT Group’s Digital unit today announces the deployment of a new internal Machine Learning Operations (ML-Ops) platform called AI Accelerator. The new platform orchestrates, accelerates, and monitors AI model deployments developed by BT Group’s data community, assessing their efficacy and behaviour to drive value from the business’ 29 petabyte data estate. Continue reading BT Group unveils AI Accelerator to shorten rollout of new Artificial Intelligence from six months to six days

UBank Partners With FaceMe to Launch World’s First ‘Digital Human’ Home Loan Application Assistant

UBank has announced customers will soon have access to the world’s first digital home loan application assistant, powered by artificial intelligence (AI). Mia, short for My Interactive Agent, will begin taking customer questions in late February 2019, and aims to create a smarter, simpler home loan application experience. Continue reading UBank Partners With FaceMe to Launch World’s First ‘Digital Human’ Home Loan Application Assistant

IBM Services Signs $240M Agreement with Lenovo™ to Help Drive the Future of its Call Centres with Artificial Intelligence

IBM announced that it will supply field services and remote call centre solutions to enhance the commercial customer experience for Lenovo in its North America, EMEA, and Latin America markets. Continue reading IBM Services Signs $240M Agreement with Lenovo™ to Help Drive the Future of its Call Centres with Artificial Intelligence

Accenture Introduces Ella and Ethan, AI Bots to Improve a Patient’s Health and Care Using the Accenture Intelligent Patient Platform

Accenture has enhanced the Accenture Intelligent Patient Platform with the addition of Ella and Ethan, two interactive virtual-assistant bots that use artificial intelligence (AI) to constantly learn and make intelligent recommendations for interactions between life sciences companies, patients, health care providers (HCPs) and caregivers. Continue reading Accenture Introduces Ella and Ethan, AI Bots to Improve a Patient’s Health and Care Using the Accenture Intelligent Patient Platform