Category Archives: Chatbot

Q-nomy Enhances Its Omnichannel Customer Journey Management Suite with New AI Chatbot

Q-nomy, a leading global provider of omnichannel customer journey and experience optimization solutions, announced the release of myVisit Chatbot, which enables service providers to provide their customers with an option to converse with a computerized AI agent for locating nearby stores or branches, as well as booking appointments at the desired location. Continue reading Q-nomy Enhances Its Omnichannel Customer Journey Management Suite with New AI Chatbot

Booking.com Expands Global Access to the Booking Assistant

Booking.com, one of the world’s largest e-commerce companies and digital technology leader, announced the expansion of the pilot version of its new service and support chatbot, the Booking Assistant, now widely available to English-language bookings worldwide. As the latest evolution of Booking.com’s messaging platform, the Booking Assistant merges proprietary Artificial Intelligence technology with Booking.com’s already-robust customer service support. Continue reading Booking.com Expands Global Access to the Booking Assistant

Kia Motors America Introduces Artificial-Intelligence Powered Virtual Assistant

Kia Motors America (KMA) introduced an artificial intelligence-powered virtual assistant – named “Kian” – programmed to guide consumers through the robust shopping experience traditionally by Kia.com. The intelligent assistant can be found on the Kia Facebook Messenger page and will soon also be available on its website, Kia.com. Continue reading Kia Motors America Introduces Artificial-Intelligence Powered Virtual Assistant

Standard Chartered to give clients an edge with banking-savvy chatbot powered by Kasisto

In an innovative move that will bring new convenience to its clients, Standard Chartered plans to deploy a chatbot on its online and mobile banking platforms and websites. Powered by Kasisto’s conversational artificial intelligence (AI) platform, KAI Banking, the chatbot will act as a virtual personal assistant to help clients manage money, make payments and analyse their spending in a split-second, via natural conversations in English and other languages. Continue reading Standard Chartered to give clients an edge with banking-savvy chatbot powered by Kasisto