Category Archives: Chatbot

botique.ai Launches the First AI Powered Digital Agent ‘Chatbot’ Platform for SMBs

botique.ai Inc., the Conversational Artificial Intelligence Company, announced the launch of the first Conversational Artificial Intelligence Digital Agent Platform for small and medium businesses (SMBs). The AI-powered Chatbot platform is designed to help small businesses add intelligent and conversational features to their customer engagement channels. Continue reading botique.ai Launches the First AI Powered Digital Agent ‘Chatbot’ Platform for SMBs

Twilio Announces Autopilot, Enabling Millions of Developers to Build Omnichannel Bot Experiences That Don’t Suck

Twilio, the leading communications platform, today announced Twilio Autopilot, the first fully programmable, conversational AI platform for building custom bots, IVRs and home assistant apps. Consumers want a quick, self-service option when interacting with businesses but are often frustrated when that experience does not connect them to the information they need. Autopilot uses best-in-class conversational patterns to automate the initial, information-gathering conversation with customers. Continue reading Twilio Announces Autopilot, Enabling Millions of Developers to Build Omnichannel Bot Experiences That Don’t Suck

Freshworks Launches “Freddy”: an AI Engine to enrich customer experience at every touchpoint

Freshworks, a global leader in customer engagement software announced the launch of “Freddy”, an “Omnibot” AI engine that enhances the sales, support and marketing capabilities for businesses of all sizes. Announced at Refresh 18 – Freshworks’ inaugural customer conference – Freddy leverages Google AI technology Google Assistant to help businesses resolve customer issues more effectively and efficiently through a mix of human and machine-based voice interactions. Continue reading Freshworks Launches “Freddy”: an AI Engine to enrich customer experience at every touchpoint

Avaya to Demonstrate World’s First Social Platform for Chatbots at GITEX 2018

Avaya, announced it will demonstrate the first social platform for chatbots at GITEX Technology Week 2018, ushering in a giant leap forward in customer self-service. Drawing parallels from traditional social media, Avaya’s latest innovation provides a structured platform for bots to engage each other in a secure and controlled manner with the intent of extending the expertise and effectiveness of each individual chatbot. Continue reading Avaya to Demonstrate World’s First Social Platform for Chatbots at GITEX 2018

Artificial Solutions Helps Kindred Futures Lead the Chatbot Revolution

Artificial Solutions, the natural language interaction (NLI) specialist that enables users to have a meaningful, humanlike interaction with technology announced today that Kindred Futures, the innovation arm of Kindred Group, launches a pioneering chatbot, which leverages Artificial Solutions’ powerful AI technology to enable customers to find and place bets faster than ever. Continue reading Artificial Solutions Helps Kindred Futures Lead the Chatbot Revolution

Vonage Launches Chatbot Integration for Workplace by Facebook

Vonage, a business cloud communications leader, has announced the launch of its newest chatbot, Vee for Workplace by Facebook. An exciting development within the cloud communications industry, Vonage has partnered with Facebook to provide Workplace users with virtual assistant capabilities to create and manage AI-enabled conferencing. Continue reading Vonage Launches Chatbot Integration for Workplace by Facebook