Category Archives: Partnerships

NICE Robotic Automation Expands Partnership with ABBYY, Offering the Most Comprehensive End to End Digitization of Business Processes

NICE announced that its Robotic Process Automation (RPA) platform now incorporates additional Artificial Intelligence (AI) capabilities to rapidly streamline the processing of unstructured data contained in scanned documentation. Continue reading NICE Robotic Automation Expands Partnership with ABBYY, Offering the Most Comprehensive End to End Digitization of Business Processes

BookingBug Announces Partnerships with Yext and Twilio

BookingBug, the leader in customer journey management announced partnerships with industry-leading technology providers Yext and Twilio. Yext is a leading Digital Knowledge Management (DKM) platform designed to provide companies with the ability to control brand experiences across digital channels – including maps, search engines, voice, applications and other intelligent services that drive customer discovery and inform actionable decision making. Continue reading BookingBug Announces Partnerships with Yext and Twilio

DVSAnalytics Delivers RingCentral Integration

DVSAnalytics, a leading provider of employee engagement and analytics software for contact centres announced a new integration for Encore® – an intelligent, fully integrated workforce optimization and management suite – with RingCentral’s Unified Communications as a Service (UCaaS). RingCentral is a worldwide leader of cloud communications. Continue reading DVSAnalytics Delivers RingCentral Integration

CallMiner and Morae Global Announce Partnership to Deliver Conversational Behavioral Analytics

CallMiner, the leading provider of award-winning speech and customer engagement analytics platform CallMiner Eureka, announced a partnership with Morae Global Corporation, a full-service, technology-enabled, integrated solution provider for the legal and compliance function. Continue reading CallMiner and Morae Global Announce Partnership to Deliver Conversational Behavioral Analytics

SparkPost & MessageBird Form Strategic Partnership to Link the World’s Largest Sender of Email with Fastest Growing Cloud Communication Platform

MessageBird, the cloud communications platform for rapidly-growing disruptors and innovative enterprises worldwide, and SparkPost, the #1 email delivery and analytics platform announced a strategic partnership agreement to extend the communications channels available to businesses. Continue reading SparkPost & MessageBird Form Strategic Partnership to Link the World’s Largest Sender of Email with Fastest Growing Cloud Communication Platform