Treasure Data, a leading enterprise customer data platform (CDP), announced a strategic partnership with Sinch, a global leader in cloud communications and mobile customer engagement, to provide more personalized and engaged conversations with customers across different channels. Continue reading Treasure Data and Sinch Partner to Provide More Personalized Omnichannel Touchpoints in the Era of ‘Conversational Commerce’ →

Glia, the leading provider of Digital Customer Service (DCS), has enhanced its rich messaging solution powered by Twilio for communicating with customers and members. Continue reading Glia Teams with Twilio to Address the Rapidly Growing Need for Digital Customer Service in Financial Services →

Uniphore, the leader in conversational automation and SpinSci Technologies, a market leader in the field of digital patient engagement solutions have entered a strategic agreement to enhance patients’ access and engagement with health care providers. Continue reading Uniphore and SpinSci Partner to Improve Patient Access and Engagement with Healthcare Providers →

AI-driven marketing platform RedEye has partnered with global cloud communications provider Infobip to support and scale their multi-channel messaging offering. This partnership will offer RedEye clients greater reach and more effective delivery of their automated communication campaigns across the channels available through Infobip’s CPaaS portfolio. Continue reading RedEye and Infobip join forces to deliver best-in-class messaging campaigns →

Multi-award-winning and leading telecoms carrier of SIP, Hosted, Connectivity, Unified Communications and Collaboration services, Voiceflex, is pleased to announce the launch of Voiceflex Flow in partnership with leading European Unified Communications provider Telavox. Continue reading Voiceflex launches Voiceflex Flow in partnership with Telavox →

Google Cloud and BT announced a strategic, five-year partnership to accelerate BT’s company-wide digital transformation. Continue reading BT selects Google Cloud as strategic partner for group-wide data and AI transformation →