USU Knowledge Management announced a partnership agreement with Voxai Solutions, a leading provider of Genesys-based contact center solutions. These two market leaders are joining forces to bring unparalleled Genesys experience combined with access to a mature, AI-powered Knowledge Management solution, USU Knowledge Management. Continue reading USU Teams up with Voxai Solutions to Provide a Superior Knowledge Management Solution for Genesys Users
Category Archives: Partnerships
Verloop.io Partners with Vonage to Deliver Seamless Conversational AI
Verloop.io, the leading specialist in conversational AI for customer support, is proud to announce that it has partnered with Vonage, a global business cloud communications leader helping businesses accelerate their digital transformation. Continue reading Verloop.io Partners with Vonage to Deliver Seamless Conversational AI
Bright Pattern and Carahsoft Team to Bring Powerful Cloud-Based Omnichannel Contact Center Software to Public Sector Agencies
Bright Pattern, a leading provider of AI-powered cloud contact centre software, and Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®, announced a partnership. Continue reading Bright Pattern and Carahsoft Team to Bring Powerful Cloud-Based Omnichannel Contact Center Software to Public Sector Agencies
TELUS International Announces Collaboration with Automation Anywhere to Accelerate Automation Adoption on Google Cloud
TELUS International, a leading digital customer experience (CX) innovator that designs, builds and delivers next-generation solutions for global and disruptive brands, announced a collaboration with Automation Anywhere, a global leader in robotic process automation (RPA), to simplify the delivery and migration of automation solutions on Google Cloud. Continue reading TELUS International Announces Collaboration with Automation Anywhere to Accelerate Automation Adoption on Google Cloud
Cinos Signs Partnership Agreement with Enghouse Interactive to Strengthen Contact Centre Offering to UK Public Sector
Enghouse Interactive has announced that leading unified communications specialist, Cinos, has achieved authorised partnership status within its EMEA partner programme. Continue reading Cinos Signs Partnership Agreement with Enghouse Interactive to Strengthen Contact Centre Offering to UK Public Sector
TaskUs Partners with ASAPP to Offer a Customer Experience of the Future
TaskUs, a leading digital outsourcing provider for high growth companies, has announced a strategic partnership with ASAPP, Inc., an artificial intelligence (AI) research-driven company, at Customer Contact Week (CCW). Continue reading TaskUs Partners with ASAPP to Offer a Customer Experience of the Future