Category Archives: Partnerships

USU Teams up with Voxai Solutions to Provide a Superior Knowledge Management Solution for Genesys Users

USU Knowledge Management announced a partnership agreement with Voxai Solutions, a leading provider of Genesys-based contact center solutions. These two market leaders are joining forces to bring unparalleled Genesys experience combined with access to a mature, AI-powered Knowledge Management solution, USU Knowledge Management. Continue reading USU Teams up with Voxai Solutions to Provide a Superior Knowledge Management Solution for Genesys Users

Bright Pattern and Carahsoft Team to Bring Powerful Cloud-Based Omnichannel Contact Center Software to Public Sector Agencies

Bright Pattern, a leading provider of AI-powered cloud contact centre software, and Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®, announced a partnership. Continue reading Bright Pattern and Carahsoft Team to Bring Powerful Cloud-Based Omnichannel Contact Center Software to Public Sector Agencies

TELUS International Announces Collaboration with Automation Anywhere to Accelerate Automation Adoption on Google Cloud

TELUS International, a leading digital customer experience (CX) innovator that designs, builds and delivers next-generation solutions for global and disruptive brands, announced a collaboration with Automation Anywhere, a global leader in robotic process automation (RPA), to simplify the delivery and migration of automation solutions on Google Cloud. Continue reading TELUS International Announces Collaboration with Automation Anywhere to Accelerate Automation Adoption on Google Cloud