Category Archives: Partnerships

comScore and Acxiom to Make Real-Time Multi-Channel Marketing Measurement a Reality

comScore, Inc., a leader in measuring the digital world, and Acxiom®, the leading enterprise data, analytics and software-as-a-service company, today announced a strategic partnership to enhance the granularity and speed of delivering their respective audience reporting and 1:1 multi-channel marketing capabilities. Continue reading comScore and Acxiom to Make Real-Time Multi-Channel Marketing Measurement a Reality

Westcon Group Signs Distribution Agreement With AltiGen Communications

AltiGen Communications, Inc., a leading provider of Microsoft-based Unified Communications solutions, is pleased to announce that Westcon Group, a value-added distributor of category-leading unified communications, network infrastructure, data center and security solutions with a global network of specialty resellers expanded its unified communications portfolio to include AltiGen’s MaxACD contact center for Lync solution. This agreement allows EMEA partners to accelerate growth of Microsoft Lync in their customers’ contact centers. Continue reading Westcon Group Signs Distribution Agreement With AltiGen Communications

Centile Telecom Applications and snom join forces to offer Unified Communications services

snom technology AG, leading developer and manufacturer of IP handsets and Centile Telecom Applications, the leading European Unified Communications platform developer, today announced their partnership to deliver business-class Unified Communications services to operators and services providers in the UK. Continue reading Centile Telecom Applications and snom join forces to offer Unified Communications services

Cyara Announces BrightContact As Its First Expert Partner in Central Europe

Cyara announced that it has launched its Expert Partner Program worldwide, naming BrightContact as its first expert partner in Europe. Cyara works with expert partners in the design and delivery of contact centre implementations enabling organizations to deliver precisely the customer experience they have designed. Cyara has recruited a number of partners worldwide, but BrightContact is the first European partner to incorporate Cyara’s comprehensive, automated contact centre testing software into its unique Customer Experience Innovation Lifecycle. Continue reading Cyara Announces BrightContact As Its First Expert Partner in Central Europe

Aspect Software and Call Design announce UK channel partner agreement

aspect-logo-std-full-RGBLeading customer contact specialist, Aspect Software, has announced a UK channel partnership agreement with Australian firm Call Design, Aspect’s largest global partner for workforce optimisation. Call Design’s extensive expertise in workforce and back office optimisation will extend and enhance Aspect’s ability to deliver improved returns for customers in the UK. Continue reading Aspect Software and Call Design announce UK channel partner agreement