Tata Communications, a digital ecosystem enabler, is working with TeleWare, a communications technology business, to offer TeleWare’s mobile voice and SMS recording as part of the Tata Communications MOVE™ mobility platform. Continue reading Tata Communications & TeleWare collaborate on compliant mobile voice recording →

Compunetix is pleased to announce a partnership with KIOSK Information Systems (KIOSK) to deliver Video Call Center™ (VCC) on digital kiosks. Compunetix Video Call Center (VCC) for Healthcare is a browser-based, real-time voice and video workflow solution for healthcare providers that need to remain available to their patients in a safe and secure manner. Continue reading Compunetix and KIOSK Information Systems Partnership →

Koopid.ai announced that it has expanded its strategic partnerships through a new agreement with Puzzel enabling Puzzel customers and partners to access Koopid’s next-generation, AI-powered Customer Experience Orchestration platform, designed to enable seamless self-service customer journeys. Continue reading Koopid.ai to partner with Puzzel →

Amazon Web Services, Inc. (AWS), an Amazon.com company and Slack announced a new multi-year agreement to deliver solutions for enhanced enterprise workforce collaboration. Slack and AWS will strategically partner to help distributed development teams communicate and become more efficient and agile in managing their AWS resources from inside Slack. Continue reading AWS and Slack Join Forces to Deliver the Future of the Enterprise Workplace →

Fluent announced it has partnered with Zendesk, to enhance its customer support services. This move further signifies Fluent’s dedication to creating seamless digital experiences that empower consumers to engage with the products and services that enrich their lives. Continue reading Fluent Partners with Zendesk to Enhance Consumer Experience →

IMImobile announced that it has signed a new partnership agreement with integrated business services company Communisis, An OSG Company. Communisis provides print and digital communications services to large enterprises such as banks, insurance providers and utilities. Continue reading IMImobile signs partnership agreement with Communisis →