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TTEC Digital Awarded PenFed Credit Union Contract for Genesys Cloud Migration

TTEC, a leading global CX technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC Digital, announced that it was awarded a contract with PenFed Credit Union, the nation’s second-largest federal credit union, to modernize its member services contact centre platform to Genesys Cloud for voice communications. Continue reading TTEC Digital Awarded PenFed Credit Union Contract for Genesys Cloud Migration