Category Archives: Who’s Buying What?

Who's Buying What?

Unify and Datasharp Deliver Next-Generation Communications Solution to Abbey Cars

Abbey Cars, one of England’s largest minicab operators, has completely overhauled its communications infrastructure with the help of Unify’s OpenScape Business S platform. In conjunction with long-term Master Partner, Datasharp, Unify has provided Abbey Cars with a powerful all-in-one solution that brings the benefits of cloud-driven Unified Communications (UC) into its business. Continue reading Unify and Datasharp Deliver Next-Generation Communications Solution to Abbey Cars →

Who's Buying What?

Semafone Selected by Leading Online Real Estate Marketplace to Secure Phone Payments

PRESS RELEASE: Semafone, a provider of secure payment software for contact centres announced that it has landed a deal with a leading, U.S.-based online real estate market database. Semafone’s solution will secure this rapidly growing company’s phone payments by shielding card numbers from Customer Service Representatives (CSRs), simplifying Payment Card Industry Data Security Standard (PCI DSS) compliance and reducing scope. Continue reading Semafone Selected by Leading Online Real Estate Marketplace to Secure Phone Payments →

Technology, Who's Buying What?

[24]7’s Digital Marketing Suite Brings High-Frequency Bidding to the Device Level

[24]7 continues to strengthen its Customer Acquisition Cloud by incorporating high-frequency bidding at the device-level. By adding device-level bidding to intra-day bidding and geo-based bidding, [24]7 helps marketers tap into distinct consumer behaviors that can help them maximize the return on mobile paid search campaigns. Continue reading [24]7’s Digital Marketing Suite Brings High-Frequency Bidding to the Device Level →

Technology, Who's Buying What?

Aspect Software Enhances Customer Experience for Allianz Ayudhya With Aspect Unified IP

aspect-logo-std-full-RGBAllianz Ayudhya Assurance PCL, an operating entity under Allianz Group in Thailand, one of the world’s largest financial services companies, has moved to improve corporate revenue and productivity while lifting customer satisfaction levels by implementing Aspect® Unified IP®. Continue reading Aspect Software Enhances Customer Experience for Allianz Ayudhya With Aspect Unified IP →