PRESS RELEASE: Less than two years after the multi-national Pepper Finance Corporation Ireland (trading as Pepper Money and Pepper Asset Servicing) commissioned Aquarium Software to deliver bespoke loan and asset management software for its Asset Servicing Arm, the FINTECH specialist is now supplying Pepper with its latest technology platform – Aquarium Engage. Continue reading Aquarium Engages further technology to spice up Pepper portfolio
Category Archives: Who’s Buying What?
Leading Furniture Retailer Streamlines Global Deliveries with NICE Robotic Process Automation
NICE announced that one of the world’s largest home furnishing retailers, operating hundreds of stores around the globe, has implemented NICE Robotic Process Automation (RPA) to manage the order and delivery processes for its entire global operations. This includes the automation of 60 different processes across the front and back office. Continue reading Leading Furniture Retailer Streamlines Global Deliveries with NICE Robotic Process Automation
Azure takes to the cloud ahead of overseas expansion
PRESS RELEASE: Vacation ownership specialists Azure is digitising its communications by bringing in an innovative cloud based system. The two-stage implementation will be completed by leading cloud communications provider 8×8 by the end of 2017. By working in the cloud Azure plans to develop its customer service operations in its Malta-based head office, where its growing UK and Scandinavian membership is supported. Continue reading Azure takes to the cloud ahead of overseas expansion
Case Study: Enghouse Helps Rural Housing Specialist Achieve 100% All Round
The well-used terms “sustainable” and “affordable” are not just empty words for Hastoe Housing. It prides itself on finding innovative solutions to enable local people to remain within their communities and now owns and manages over 7,000 homes in over 70 local authority areas. In 2011 they completed their 200th village scheme, confirming its position as the UK’s leading specialist rural housing association. Continue reading Case Study: Enghouse Helps Rural Housing Specialist Achieve 100% All Round
Phillips & Cohen Expands CallMiner Eureka Speech Analytics Partnership to Drive Agent Quality and Enhance the Customer Experience
CallMiner, the leading platform provider of award-winning speech and customer engagement analytics announces that Phillips & Cohen has opted to expand its use of CallMiner Eureka to support quality of service and the customer experience it provides across all existing global offices. Continue reading Phillips & Cohen Expands CallMiner Eureka Speech Analytics Partnership to Drive Agent Quality and Enhance the Customer Experience
Contract with Bridgestone Europe for new network infrastructure and managed cloud services across EMEA
PRESS RELEASE: BT announced a contract with Bridgestone Europe for new network infrastructure and managed cloud services connecting more than 200 sites across 20 countries in Europe, Middle East and Africa (EMEA). Bridgestone Europe, with headquarters in Brussels and serving markets across EMEA, is a wholly owned subsidiary of Tokyo-based Bridgestone Corporation, the world’s largest tyre and rubber company. Continue reading Contract with Bridgestone Europe for new network infrastructure and managed cloud services across EMEA