Nokia has been selected to help MTN Nigeria drive its transformation from network- to customer-centric operations and improve the experience for its 52 million customers. Continue reading Nokia transforms experience for MTN Group’s 52 million Nigerian customers
RingCentral Transforms Online Meetings Experience with Alexa for Business
RingCentral announced new, powerful Alexa for Business integrations that bring an entirely reimagined user experience to communications and collaboration in the modern workplace. These integrations with Amazon® Alexa enable the use of voice commands to join meetings, send text messages, listen to voicemails, and make calls in an easy and intuitive way. Continue reading RingCentral Transforms Online Meetings Experience with Alexa for Business
BroadSoft and toplink Offer A New Integrated Solution for Modern Enterprise Business Calling, Collaboration and Contact Centers
BroadSoft and toplink, operator of one of the largest cloud telephone systems in Germany, announce a new cloud solution for medium-sized and large enterprises. This makes toplink one of the first providers in the German market to offer the entire BroadSoft Business suite on the cloud platform BroadCloud to existing and new customers. Continue reading BroadSoft and toplink Offer A New Integrated Solution for Modern Enterprise Business Calling, Collaboration and Contact Centers
Ben Gibson Joins Nutanix as Chief Marketing Officer
Nutanix, a leader in enterprise cloud computing, announced the addition of Ben Gibson to its executive team as Chief Marketing Officer. Ben will oversee development and implementation of a global marketing strategy designed to accelerate adoption of the company’s enterprise cloud solutions. Continue reading Ben Gibson Joins Nutanix as Chief Marketing Officer
Runnymede Borough Council selects Capita’s One Digital Enterprise platform
Runnymede Borough Council has selected Capita One’s Digital Enterprise platform following a competitive process. The customer relationship management system and online customer portal will integrate with the Council’s back office systems. Continue reading Runnymede Borough Council selects Capita’s One Digital Enterprise platform
Capgemini to help accelerate robotic automation across UK Central Government
Capgemini has announced a two-year agreement with the UK Cabinet Office to develop a Robotic Process Automation (RPA) Center of Excellence (CoE). The CoE, which is now up and running, will help to accelerate the take-up of RPA across central government by supporting departments to develop plans to automate some of their clerical processes. Continue reading Capgemini to help accelerate robotic automation across UK Central Government