NewVoiceMedia named as one of The Sunday Times 100 Best Companies to Work for

NVM logo jpgNewVoiceMedia, a leading provider of cloud contact centre solutions, has been recognised as one of the Top 100 Best Small Companies to Work for 2014 by The Sunday Times. The annual awards recognise businesses that excel in demonstrating their commitment towards their employees and focus on building positive workplaces. Continue reading NewVoiceMedia named as one of The Sunday Times 100 Best Companies to Work for

Unify and Hospedia partner to deliver the UK’s first UC-enabled patient workflow in healthcare

With growing healthcare demand for improved patient services and process efficiency, Unify, formerly known as Siemens Enterprise Communications, has joined with Hospedia, the world’s leading provider of point-of-care solutions in healthcare, to deliver the UK’s first UC-enabled patient workflow. The partnership supports recent research by Deloitte¹ that states electronic clinical workflow could save trusts between £2 and £4 million per annum. Continue reading Unify and Hospedia partner to deliver the UK’s first UC-enabled patient workflow in healthcare

Verint Partners with Servion Global Solutions to Provide Customer Engagement Solutions in India

Verint LogoVerint® Systems Inc. announced that Servion Global Solutions Limited, a provider of Customer Interaction Management (CIM) solutions and applications for contact centers, will sell its enterprise solutions—including the award-winning Impact 360® Workforce Optimization™ suite and Voice of the Customer Analytics®solutions—to the Indian market. Continue reading Verint Partners with Servion Global Solutions to Provide Customer Engagement Solutions in India

NICE Receive TMC CUSTOMER Magazine 2014 Product of the Year Awards for Customer Experience Solutions

NICE Systems announced that it is the winner of two Product of the Year awards from TMC CUSTOMER Magazine. NICE was recognized for its Customer Engagement Analytics platform and NICE Fizzback solution, both of which help organizations better understand customer needs and preferences in order to improve the customer experience. Continue reading NICE Receive TMC CUSTOMER Magazine 2014 Product of the Year Awards for Customer Experience Solutions