3CLogic, announced the integration of its voice solution with ServiceNow’s native Virtual Agent as part of its ongoing collaboration with the company’s Technology Workflows business unit. Continue reading 3CLogic Voice-Enables ServiceNow’s Virtual Agent in Latest Collaboration with Technology Workflows Business Unit
Tag Archives: 3CLogic
Ramboll Selects 3CLogic Voice Solution to Enhance Worldwide IT Service Desk Operations with ServiceNow
3CLogic announced the recent selection of its platform by Ramboll, a global engineering, architecture and consultancy company operating in 35 countries. The latest technology partnership will support Ramboll’s ongoing efforts to improve IT services and experience to its more than 16,500 employees distributed across the Nordics, UK, North America, Continental Europe, Middle East, and Asia-Pacific. Continue reading Ramboll Selects 3CLogic Voice Solution to Enhance Worldwide IT Service Desk Operations with ServiceNow
3CLogic Announces New Cloud Call Center Solution for MS Dynamics 365
3CLogic, a leading provider of cloud contact centre solutions, announced its latest release for Microsoft Dynamics 365. The announcement comes on the heels of its recent integration with Microsoft Teams, as the company continues to broaden its offering for the customer relationship management platform. Continue reading 3CLogic Announces New Cloud Call Center Solution for MS Dynamics 365
Fortune 500 Global Packaging Company Selects 3CLogic to Improve Support Services
3CLogic, a leading provider of cloud contact centre software announced its selection by a Fortune 500 company and global leader in the dispensing systems industry to provide an enterprise-level solution for the organization’s internal IT support group serving over 10,000 employees worldwide. Continue reading Fortune 500 Global Packaging Company Selects 3CLogic to Improve Support Services
Forbes Global 2000 Company Selects 3CLogic CTI Platform
3CLogic, a leading provider of cloud call centre software, announced that it has been selected by a multinational and Forbes Global 2000 listed company specializing in diversified insurance and risk management to provide an enterprise-level cloud contact center solution for its worldwide IT helpdesk. Continue reading Forbes Global 2000 Company Selects 3CLogic CTI Platform
3CLogic Announces New AI Driven Automation
PRESS RELEASE: 3CLogic announced its newest release leveraging artificial intelligence to help streamline and automate customer service initiatives and processes. The release, focused primarily on chat-enabled bots, is the first in a series of planned AI suites using Amazon Lex® and Polly® and will include: Continue reading 3CLogic Announces New AI Driven Automation