Tag Archives: Accenture

Maserati Selects Accenture Interactive to Help Re-Imagine the Customer Experience

Accenture announced that Maserati, the premium luxury vehicle manufacturer, has appointed Accenture Interactive to help enhance the full Maserati customer experience across all digital channels; expand global sales; and extend Maserati’s brand equity around the world. Continue reading Maserati Selects Accenture Interactive to Help Re-Imagine the Customer Experience

Pegasystems and Accenture Team to Offer CSPs Intelligent Customer Decisioning as a Service to Improve Customer Engagement

Pegasystems, the software company empowering customer engagement at the world’s leading enterprises, and Accenture, a leading global professional services company launched Intelligent Customer Decisioning as a Service, a cloud-based solution designed to advance marketing strategies for telecommunications providers. Continue reading Pegasystems and Accenture Team to Offer CSPs Intelligent Customer Decisioning as a Service to Improve Customer Engagement

RSA and Accenture Extend BPO Agreement for Insurance Services

PRESS RELEASE: RSA, the leading international insurer, has extended its relationship with Accenture, selecting the company as its preferred supplier for insurance business process outsourcing (BPO) services for an additional six years to 2021. Under the new contract, Accenture will provide RSA UK with back-office administration and customer support services across its sales, service, claims and finance operations, supporting both direct customer and intermediated businesses. Continue reading RSA and Accenture Extend BPO Agreement for Insurance Services

Accenture Acquires CRMWaypoint to Strengthen its Cloud First Agenda and Salesforce Capabilities

PRESS RELEASE: Accenture has acquired CRMWaypoint, a supplier of cloud advisory and technology services in the Netherlands, specializing in Salesforce cloud solutions for sales, service and marketing. The acquisition further strengthens Accenture’s position as a leading cloud services by reinforcing its Cloud First agenda that provides clients with high-standard cloud strategy and technology consulting, as well as cloud application implementation, integration and management services. Continue reading Accenture Acquires CRMWaypoint to Strengthen its Cloud First Agenda and Salesforce Capabilities