Tag Archives: Avaya IP Office

Gtech Sweeps Five-Star Customer Service with Avaya IP Office

PRESS RELEASE: Grey Technology (Gtech) has implemented Avaya’s IP Office solution. With profits tripling in the past year, the Worcester-based company – founded by the former Head of Product Development at Vax – wanted to meet rising demand, maintain its rapid growth and enhance the customer experience. Continue reading Gtech Sweeps Five-Star Customer Service with Avaya IP Office

Avaya “Right-sizes” Contact Center Solutions for Midsize Businesses

PRESS RELEASE: Avaya today announced Avaya Contact Center Select, the latest addition to its customer experience management solutions for midsized businesses. Avaya Contact Center Select offers sophisticated, multichannel contact center capabilities with the simplicity needed by a midsize organization. Continue reading Avaya “Right-sizes” Contact Center Solutions for Midsize Businesses