Tag Archives: Brazil

OpenSpan Partners with Istmo to Improve Contact Center Performance in Brazil

PRESS RELEASE: OpenSpan, Inc., a global provider of worker optimization, activity management and automation solutions, has signed Istmo Solutions of Brazil to resell and support its desktop automation and analytics products to the Brazilian market. Based in São Paulo, Istmo is a respected technology consulting firm with a successful 17-year track record with many of the top contact center and telecommunications companies in Brazil. Continue reading OpenSpan Partners with Istmo to Improve Contact Center Performance in Brazil

Altitude Software Wins Awards for Contact Center Excellence in Brazil

Altitude Software, a leader in unified customer interaction solutions announced today it has recently received two awards for contact center excellence in Brazil with Altitude uCI solutions implemented at São Paulo Subway Health Services and Folha de São Paulo newspaper.  Continue reading Altitude Software Wins Awards for Contact Center Excellence in Brazil