Tag Archives: Bright Pattern

Gapcloud Chooses Bright Pattern For It’s Effortless Integration with Microsoft Products, Ease of Use, and Speed of Deployment

Bright Pattern, a leading provider of cloud-based omnichannel communication software for innovative companies, partners with Gapcloud to deliver contact centre software solutions to businesses that are looking to deploy an omnichannel call centre solution easily and integrate Microsoft Teams as part of their customer service operations. Continue reading Gapcloud Chooses Bright Pattern For It’s Effortless Integration with Microsoft Products, Ease of Use, and Speed of Deployment

Bright Pattern Mobile Empowers Any Employee in the Enterprise to Improve CX

Bright Pattern, a leading provider of cloud-based omnichannel contact centre software for innovative companies, announces Bright Pattern Mobile. Bright Pattern Mobile puts the power of an omnichannel contact centre in the hands of every contact centre agent and employee in the organization to allow anyone in the company to improve CX – from contact centre agents to subject matter experts. Continue reading Bright Pattern Mobile Empowers Any Employee in the Enterprise to Improve CX

Bright Pattern Contact Centre Provides Omnichannel Communications for COVID-19 Contact Tracing in the UK

Bright Pattern, a leading provider of AI-powered cloud contact center software for innovative companies, announced that it was deployed by the United Kingdom for citizen outreach and contact tracing during the COVID-19 pandemic. Continue reading Bright Pattern Contact Centre Provides Omnichannel Communications for COVID-19 Contact Tracing in the UK

Bright Pattern Announces Partnership with Waterfield Technologies to Help Contact Centres Increase Efficiency and Provide Superior Customer Service

Bright Pattern, the leading provider of enterprise contact centre software announces its partnership with Waterfield Technologies, a leading enterprise software and professional services organization providing voice and mobile solutions that drive customer engagement. Continue reading Bright Pattern Announces Partnership with Waterfield Technologies to Help Contact Centres Increase Efficiency and Provide Superior Customer Service