BroadSoft announced the commercial availability of BroadCloud Platform-as-a-Service (PaaS). BroadCloud PaaS is a managed cloud infrastructure enabling service providers to rapidly bring the innovative BroadSoft Business cloud applications to market. The BroadCloud PaaS platform provides control over customizations, integrations, and optimizes capital expenditure (CAPEX) and operational expenditure (OPEX) as the infrastructure resides within BroadSoft carrier-class data centers. Continue reading BroadSoft launches BroadCloud PaaS →

BroadSoft announced a multi-year strategic agreement with Telstra in response to the growing popularity of a mobile workforce across Australian businesses. Under this agreement, customers can connect via cloud communication and collaborate in the workplace from anywhere they have an internet connection, on all compatible devices, for full access to content and people. Continue reading BroadSoft and Telstra Enhance Unified Communications in Australia →

BroadSoft announced that more than 100 channel partners, serving millions of business customers across the world, are in trials with BroadSoft Team-One. The inability of today’s siloed and often expensive business applications to integrate with one another is causing collaboration tool overload, and is a key reason why the typical worker spends nearly 20% of their week just searching for and gathering information. Continue reading More than 100 Channel Partners in Trials with BroadSoft Team-One Worldwide →

BroadSoft announced that Veracity Networks, a facilities-based telecommunications provider, has selected the BroadSoft Business CC-One application to power its cloud contact center offering for business customers. CC-One is an omni-channel contact center solution that enables, and empowers, businesses to create exceptional customer service experiences, offering a smooth migration from legacy systems to a truly unified, analytics-driven solution. Continue reading Veracity Networks Launches Cloud Contact Center Offering Powered By BroadSoft →