Tag Archives: CallMiner

Promero Announces New Speech Analytics On Demand Program with CallMiner

Promero, Inc., a leading reseller and hosting provider of call center software announced a new Speech Analytics On Demand program. The new program gives contact centers the ability to maximize call center agent performance and immediately improve business by using Promero’s hosted speech analytics solution that is affordable, scalable and easy to implement. Continue reading Promero Announces New Speech Analytics On Demand Program with CallMiner

Resurgent Capital Services Implements CallMiner Speech Analytics to Maintain Compliance

CallMiner, the leader in speech analytics and compliance solutions for contact centers, and Resurgent Capital Services, a leading manager and servicer of consumer debt portfolios, today announced that Resurgent has implemented the CallMiner Eureka speech analytics solution to ensure continued oversight, compliance and customer satisfaction.  Continue reading Resurgent Capital Services Implements CallMiner Speech Analytics to Maintain Compliance