Tag Archives: CallScripter

Automated Voice & Data Solutions™ Partners with CallScripter™ to Deliver Exceptional First Contact Resolution and an Excellent Customer Experience

PRESS RELEASE: To maintain customer loyalty and develop and nurture a smarter workforce for its customers, Automated Voice & Data Solutions (AVDS) has partnered with CallScripter, a leading contact centre software provider that enables small or large enterprises to streamline their contact centre operations, reduce costs, adhere to compliance regulations and improve efficiency for a holistic customer journey across all touch points. Continue reading Automated Voice & Data Solutions™ Partners with CallScripter™ to Deliver Exceptional First Contact Resolution and an Excellent Customer Experience

Interactive Intelligence Offers Contact Center Software Integrated with New Version of CallScripter™ Application

PRESS RELEASE: Interactive Intelligence Group Inc., a global provider of software and services designed to improve the customer experience, is now offering its contact centre and dialer software with the new CallScripter™ application. Continue reading Interactive Intelligence Offers Contact Center Software Integrated with New Version of CallScripter™ Application

CallScripter appoint Jane Brett as the company’s International Channel Director

PRESS RELEASE: CallScripter, a market leading agent scripting software house, are pleased to announce the appointment of a new senior executive. Jane Brett joins the contact centre scripting software innovator as International Channel Director and brings over fifteen years of experience in developing and growing partner networks in the telecom and software industries. Prior to Brett’s appointment at CallScripter, she was responsible for driving complex enterprise sales through the channel in the UK/Ireland/South Africa regions.  Continue reading CallScripter appoint Jane Brett as the company’s International Channel Director