Some of the most innovative AI tools such as chatbots can revolutionise your contact centre, but where do you start? Stay focused, educate agents and make technology the strategic enabler. Thomas Rødseth at Puzzel shares his 3-point plan for kickstarting your own AI revolution… Continue reading How AI can help deliver an improved Customer Experience in your Contact Centre
Tag Archives: chatbot
LogMeIn Acquires Artificial Intelligence and Chatbot Provider Nanorep; Bolsters Customer Engagement Portfolio
LogMeIn announced that it has agreed to acquire Nanorep, an innovative digital self-service, chatbot and virtual assistant company. Headquartered in Herzliya, Israel, Nanorep harnesses artificial intelligence and patented natural language processing technologies to create solutions that make self-service more engaging and intuitive. Continue reading LogMeIn Acquires Artificial Intelligence and Chatbot Provider Nanorep; Bolsters Customer Engagement Portfolio
Nanorep Included in Top 10 Chatbot Providers for Enterprise Customer Service Report
PRESS RELEASE: Nanorep Technologies, a leading provider of intelligent self-service, virtual customer assistants, and smart bot solutions, announced today it has been included in Forrester Research’s report, “The Top 10 Chatbots for Enterprise Customer Service.” Continue reading Nanorep Included in Top 10 Chatbot Providers for Enterprise Customer Service Report