Directors Club United Kingdom is delighted to announce the results for the 2021 edition of the UK National Innovation Awards competition. Continue reading Results Are In For The 2021 Edition Of The UK National Innovation Awards Competition
Tag Archives: Clarabridge
Clarabridge Introduces Intelligent Scoring, Interaction Analytics Features to Supercharge Decision Making
Clarabridge, the leading provider of Customer Experience Management (CEM) solutions for the world’s top brands, announced a series of enhancements to its analytics and engagement platform. By enhancing an organization’s ability to analyze millions of interactions, Clarabridge surfaces the actionable insights needed to make decisions in the midst of unprecedented challenges. Continue reading Clarabridge Introduces Intelligent Scoring, Interaction Analytics Features to Supercharge Decision Making
Results For The 2020 Edition Of The UK National Innovation Awards® Competition
Directors Club® United Kingdom are delighted to announce the results of the 2020 edition of the UK National Innovation Awards® competition. The live Gala Results Webcast took place on April 21st at 1.30pm BST, presented by Jon Snow, the awards organiser and founder. Continue reading Results For The 2020 Edition Of The UK National Innovation Awards® Competition
Clarabridge Announces Platform Updates for Richer Customer Sentiment Analysis and Enhanced Data Insights
Clarabridge, the leading provider of Customer Experience Management solutions for the world’s top brands, has announced several key updates to its customer intelligence platform. Building on its industry-leading text analytics engine, these new features make it easier than ever for users to understand how customers are feeling and drill down to root-causes. Continue reading Clarabridge Announces Platform Updates for Richer Customer Sentiment Analysis and Enhanced Data Insights
Clarabridge Transforms Social Customer Service with New Crisis Management Solution
Clarabridge, the leading provider of Customer Experience Management (CEM) solutions for the world’s top brands, today announced the first-ever, full-service solution designed specifically for brands to easily create and implement social media crisis plans across all departments within their organization. Continue reading Clarabridge Transforms Social Customer Service with New Crisis Management Solution
Clarabridge Survey Reveals Expectations and Habits of Airline Customers in the US and UK
Clarabridge revealed the results from its comprehensive airline consumer survey. Clarabridge surveyed more than 1,200 consumers in both the United States and United Kingdom respectively. In both surveys respondents were between the ages of 18 and 60. The survey asked airline consumers share their feedback on all aspects of their air travel experience including personal preferences, expectations and key complaints. Continue reading Clarabridge Survey Reveals Expectations and Habits of Airline Customers in the US and UK