Tag Archives: Concentrix

Concentrix Opens New State-of-the-Art European Customer Engagement Centre

Concentrix unveils a new purpose-built, state-of-the-art, facility in Belfast, Northern Ireland. The multimillion-pound, 130,000 sq. ft. centre of excellence reflects the company’s continued commitment to outstanding facilities and exceptional customer engagement solutions for the world’s best brands. This centre of excellence also marks the latest investment from Concentrix in the growth of its European business. Continue reading Concentrix Opens New State-of-the-Art European Customer Engagement Centre

Concentrix Makes Further Investment in New Zealand

PRESS RELEASE: Concentrix inaugurated its purpose-built delivery centre in Wellington, further expanding its footprint in the region. Having commenced operations in New Zealand in February 2013, the company has launched the new delivery centre for an international technology client to deliver end-to-end customer engagement services, technology innovation, analytics, and process optimization. Continue reading Concentrix Makes Further Investment in New Zealand

SYNNEX Completes Acquisition of The Minacs Group

PRESS RELEASE: SYNNEX Corporation announced the completion of the acquisition of The Minacs Group Pte, which will be integrated into its Concentrix business segment. The new combined Concentrix organization will have more than 90,000 Concentrix staff providing services in over 40 languages from 125 delivery centers across six continents. Continue reading SYNNEX Completes Acquisition of The Minacs Group

Concentrix Recognized With “Best Use of Technology” Award from Northern Ireland Chamber of Commerce

PRESS RELEASE: Concentrix has been recognized by the Northern Ireland Chamber of Commerce for “Best Use of Technology to Improve Business Performance” for employing innovative technology that delivers concrete results for clients. Continue reading Concentrix Recognized With “Best Use of Technology” Award from Northern Ireland Chamber of Commerce

Concentrix and Eptica Sign Worldwide Partnership Agreement

PRESS RELEASE: Eptica, a global multichannel customer interaction software company, today announced a significant technology-use agreement with business services provider Concentrix Corporation, a wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX). The collaboration highlights Concentrix’ heavy investment in innovative technology and passion for customer experience. Continue reading Concentrix and Eptica Sign Worldwide Partnership Agreement

Concentrix to Create Jobs in Scotland with New Global Delivery Centre

PRESS RELEASE: Five hundred new, full-time jobs could soon be available in Inverclyde, Scotland, thanks to a Regional Selective Assistance (RSA) grant of up to £2,100,000 from Scottish Enterprise to Concentrix Corporation (concentrix.com). Concentrix’s new 22,000 square foot Gourock, Inverclyde centre will be located in the recently transformed Faulds Building in the Faulds Park business complex, overlooking the River Clyde. Continue reading Concentrix to Create Jobs in Scotland with New Global Delivery Centre

Concentrix and Cisco Win Outsourcing Partnership Award at 2014 EMEA Contact Center World

PRESS RELEASE: During the recent Contact Center World gala party held on 27 June in Lisbon, contact center industry leaders from Europe, Middle East & Africa (EMEA) were recognised for their best practices in outsourcing. The honourees included Concentrix Corporation and Cisco Systems, which jointly received the gold award for best outsourcing partnership. Contact Center World is the global association representing contact center best practices and networking. Continue reading Concentrix and Cisco Win Outsourcing Partnership Award at 2014 EMEA Contact Center World

Concentrix Completes Second Phase of IBM Customer Care Business Acquisition

PRESS RELEASE: Concentrix Corporation, a wholly-owned subsidiary of SYNNEX Corporation, announced the addition of 19 delivery locations, across 13 countries, completing the second phase of the acquisition of IBM’s global customer care and industry process services business. With over 95% of the acquisition completed, Concentrix continues to advance its position as a leader in the customer care and industry process services market, with over 45,000 employees delivering high value services. Continue reading Concentrix Completes Second Phase of IBM Customer Care Business Acquisition