Tag Archives: Conduent

Everest Group Recognises Conduent in Banking, Property and Casualty Insurance, and Business Process Services Categories

Conduent Incorporated, a digital interactions company, recently earned three industry recognitions from Everest Group for business process outsourcing in multiple industries. Continue reading Everest Group Recognises Conduent in Banking, Property and Casualty Insurance, and Business Process Services Categories

Conduent Report: Half of Consumers are Dissatisfied with Their Technology Suppliers

We’ve all experienced a frustrating interaction with customer service. You call expecting a simple resolution to a problem, but 30 minutes and multiple customer service representatives later, you’ve had to repeat your account information and issue for each person you’ve spoken with and still haven’t resolved the problem. Continue reading Conduent Report: Half of Consumers are Dissatisfied with Their Technology Suppliers

Conduent Report: Half of Consumers Dissatisfied With Their Technology Suppliers

We’ve all experienced a frustrating interaction with customer service. You call expecting a simple resolution to a problem, but 30 minutes and multiple customer service representatives later, you’ve had to repeat your account information and issue for each person you’ve spoken with and still haven’t resolved the problem. Continue reading Conduent Report: Half of Consumers Dissatisfied With Their Technology Suppliers

Conduent’s Work in Banking, Healthcare, and Business Services Recognized by Everest Group

Conduent Incorporated, a leading business services provider, has recently earned strong positions in four Everest Group research reports focused on multiple industries. From banking and healthcare, to automation and outsourcing, Conduent is well positioned to transform businesses through innovation, expertise and valued partnerships. Continue reading Conduent’s Work in Banking, Healthcare, and Business Services Recognized by Everest Group

Conduent Patents Facial Expression Recognition Technology for Multiple Industries

Conduent Incorporated has been awarded a U.S. patent for technology that automatically recognizes facial expressions using images from low resolution cameras. Since becoming an independent public company on December 31, 2016, the company has been awarded more than 20 patents, with several related to computer vision technology. Continue reading Conduent Patents Facial Expression Recognition Technology for Multiple Industries

Conduent Named as a Leader in the 2017 NelsonHall NEAT in Customer Management Services in Telecommunications

PRESS RELEASE: Conduent Incorporated, the world’s largest provider of diversified business process services, has been named a ‘Leader’ among customer management services (CMS) vendors in telecommunications by research firm NelsonHall. Continue reading Conduent Named as a Leader in the 2017 NelsonHall NEAT in Customer Management Services in Telecommunications