Tag Archives: Confirmit

RS Components Expands Customer Experience Programme with Confirmit

Confirmit has announced that RS Components (RS), the global distributor for engineers, has renewed its agreement with the company for a further three years. RS has worked with Confirmit to implement and run its strategic Voice of the Customer (VoC) programme since 2014 and uses the Confirmit Horizons platform for all survey distribution, feedback collection, reporting, action management and alerting. Continue reading RS Components Expands Customer Experience Programme with Confirmit

Confirmit Receives Award from TMC for Eighth Consecutive Year

Confirmit, the leading global solutions provider for Customer Experience, Voice of the Employee and Market Research, announced that TMC, a global, integrated media company, has named Confirmit Horizons a recipient of the 2017 CRM Excellence Award, presented by CUSTOMER magazine. This marks the eighth consecutive CRM Excellence Award win for Confirmit. Continue reading Confirmit Receives Award from TMC for Eighth Consecutive Year

Confirmit and Sytel signal continued evolution of CATI

PRESS RELEASE: Confirmit and Sytel, a global provider of IP contact centre solutions, have partnered to deliver a series of new Computer Assisted Telephone Interviewing (CATI) features targeting the changing needs of Market Researchers using this core data collection method. Continue reading Confirmit and Sytel signal continued evolution of CATI