Content Guru, one of the world’s leading providers of cloud contact centre and CX technology, has announced the integration of Google Business Messages into its storm® platform. Continue reading Content Guru Integrates Google Business Messages into storm®
Tag Archives: Content Guru
Content Guru Extends European Dominance as It Increases Investment Across the Region
Content Guru, Europe’s leading cloud contact centre and (CX) provider, has announced it is opening a new development hub in Porto, Portugal, this summer as it continues to expand in the region. Continue reading Content Guru Extends European Dominance as It Increases Investment Across the Region
New Local Government Contract Wins See Content Guru’s storm Platform Support Over 6M UK Citizens
Content Guru, Europe’s leading cloud contact centre and CX technology provider, has announced its growing momentum within local government. In the first half of 2023, Content Guru increased the number of councils in its customer base to cover an additional 2.5 million UK citizens, a growth of over 70%. Continue reading New Local Government Contract Wins See Content Guru’s storm Platform Support Over 6M UK Citizens
WWF Chooses Content Guru to Support Digital Transformation
WWF, the leading global independent conservation organisation, has chosen a global leader in next-generation customer experience technology, Content Guru, to support the next stage of the organisation’s digital transformation journey. Continue reading WWF Chooses Content Guru to Support Digital Transformation
Content Guru Extends storm’s Sentiment Analysis Capabilities Through Jabra Engage AI Integration
Content Guru, Europe’s leading cloud contact centre and customer experience (CX) provider, has announced the integration of the sentiment analysis software Jabra Engage AI into its storm® platform. Continue reading Content Guru Extends storm’s Sentiment Analysis Capabilities Through Jabra Engage AI Integration
Research Shows Industry Professionals Believe Immersive CX Will Become a Mainstream Support Channel
Content Guru, Europe’s leading cloud contact centre and customer experience (CX) technology provider, today released research findings that highlight strong belief amongst CX industry professionals that customer support through virtual environments will grow within the next five years. Continue reading Research Shows Industry Professionals Believe Immersive CX Will Become a Mainstream Support Channel