Tag Archives: Creative Virtual

Creative Virtual Announced as a Finalist in the Live Chat Category of the UK National Innovation Awards 2017

NIA17-Live-Chat-Finalist-BadgePRESS RELEASE: Creative Virtual, a world leader in customer and employee engagement, knowledge management and self-service solutions, was announced this week as a finalist in the Live Chat category of the UK National Innovation Awards 2017. Created by the Directors’ Club United Kingdom, the National Innovation Awards recognise business technology innovations and their impact on customer experience, employee engagement, operations performance, product creation, and profitable growth. Continue reading Creative Virtual Announced as a Finalist in the Live Chat Category of the UK National Innovation Awards 2017

Creative Virtual USA Names Mike Murphy Chief Operating Officer

CV logoPRESS RELEASE: Creative Virtual USA announced that Mike Murphy has been named Chief Operating Officer, reporting to CEO Richard Simons. Frank Schneider, Vice President of Sales, will expand his role to include leadership of Customer Success and Worldwide Marketing. Paulo Barrett, Vice President of Professional Services, will continue his role as leader of the Professional Services organization. Continue reading Creative Virtual USA Names Mike Murphy Chief Operating Officer

Creative Virtual Partners with Atos to Deliver Digital Customer Experience Transformation for Financial Services

PRESS RELEASE: Creative Virtual, a world leader in self-service customer engagement solutions, has announced their partnership with Atos to deliver Digital Customer Experience Transformation (DCXT). Atos is a digital services leader focused on business technology that powers progress and helps organisations to create their firm of the future. Continue reading Creative Virtual Partners with Atos to Deliver Digital Customer Experience Transformation for Financial Services

Creative Virtual’s V-Person™ Technology Has Been Selected by a Leading United States Wireless Telecommunications Provider

PRESS RELEASE: Creative Virtual announced that it continues to increase its penetration in the Telecommunications/Cable sector with its latest deployment of V-Person, Creative Virtual’s Intelligent Virtual Assistant (IVA) technology. A leading wireless provider has moved from the pilot stage to full scale implementation, and will deploy V-Person on their website and on mobile devices to help thousands of users self-serve and reduce call centre and live chat volumes on a daily basis. Continue reading Creative Virtual’s V-Person™ Technology Has Been Selected by a Leading United States Wireless Telecommunications Provider