Cyara, provider of the award-winning Automated Customer Experience (CX) Assurance Platform, announced that it has been named as a supplier on Crown Commercial Service’s (CCS) G-Cloud 13 agreement. Continue reading Cyara awarded a place on Crown Commercial Service’s G-Cloud 13
Tag Archives: Cyara
Cyara Achieves More Than 30% YoY Growth, Builds on Leadership in the Customer Experience Assurance Market
Cyara, provider of the award-winning Automated Customer Experience (CX) Assurance Platform, announced it closed FY22 with more than 30% growth in revenue, a 95% customer retention rate, a Customer Net Promoter Score (NPS) of 70 and 10 billion seconds of synthetic CX testing traffic annually. Continue reading Cyara Achieves More Than 30% YoY Growth, Builds on Leadership in the Customer Experience Assurance Market
Cyara Resolves Common Chatbot Failures with New Testing Capabilities
Cyara, provider of the award-winning Automated Customer Experience (CX) Assurance Platform, unveiled innovative new chatbot testing features with the latest release of Cyara Botium, the industry’s leading one-stop solution for comprehensive, automated chatbot testing and assurance. Continue reading Cyara Resolves Common Chatbot Failures with New Testing Capabilities
Cyara Receives 2018 Contact Center Technology Award from CUSTOMER Magazine
Cyara announced that TMC, a global, integrated media company, has named Cyara a 2018 Contact Center Technology Award winner, presented by CUSTOMER Magazine. The Cyara CX Assurance Platform helps companies accelerate customer experience (CX) development, increase quality across digital and voice channels, and assure the quality of customer journeys from beginning to end. Continue reading Cyara Receives 2018 Contact Center Technology Award from CUSTOMER Magazine
Cyara Expands Leadership Team After 70% Year-on-Year Growth
PRESS RELEASE: Cyara, the market-leading provider of omnichannel customer experience testing and monitoring solutions, today announced the appointment of five new senior management members. The appointments come after Cyara experienced a 70% year-on-year growth in its SaaS product sales. Continue reading Cyara Expands Leadership Team After 70% Year-on-Year Growth
Cyara Launches Leading-Edge Call Recording Validation Platform
PRESS RELEASE: Cyara, the market leader of omnichannel customer experience testing and monitoring solutions announced it has added its Call Recording Validation (“CRV”) to the award-winning Cyara Platform. CRV provides organizations with the validation that their call recording software is operational on all calls, that the quality meets client standards, and that the recordings can be retrieved whenever needed. Continue reading Cyara Launches Leading-Edge Call Recording Validation Platform