Cyara, provider of the award-winning Automated Customer Experience (CX) Assurance Platform, announced that it has been named as a supplier on Crown Commercial Service’s (CCS) G-Cloud 13 agreement. Continue reading Cyara awarded a place on Crown Commercial Service’s G-Cloud 13 →

Cyara, provider of the award-winning Automated Customer Experience (CX) Assurance Platform, announced it closed FY22 with more than 30% growth in revenue, a 95% customer retention rate, a Customer Net Promoter Score (NPS) of 70 and 10 billion seconds of synthetic CX testing traffic annually. Continue reading Cyara Achieves More Than 30% YoY Growth, Builds on Leadership in the Customer Experience Assurance Market →

Cyara, provider of the award-winning Automated Customer Experience (CX) Assurance Platform, unveiled innovative new chatbot testing features with the latest release of Cyara Botium, the industry’s leading one-stop solution for comprehensive, automated chatbot testing and assurance. Continue reading Cyara Resolves Common Chatbot Failures with New Testing Capabilities →

PRESS RELEASE: Cyara, the market-leading provider of omnichannel customer experience testing and monitoring solutions, today announced the appointment of five new senior management members. The appointments come after Cyara experienced a 70% year-on-year growth in its SaaS product sales. Continue reading Cyara Expands Leadership Team After 70% Year-on-Year Growth →

PRESS RELEASE: Cyara, the market leader of omnichannel customer experience testing and monitoring solutions announced it has added its Call Recording Validation (“CRV”) to the award-winning Cyara Platform. CRV provides organizations with the validation that their call recording software is operational on all calls, that the quality meets client standards, and that the recordings can be retrieved whenever needed. Continue reading Cyara Launches Leading-Edge Call Recording Validation Platform →