Tag Archives: DialogTech

DialogTech Integrates with Amazon Connect to Help Contact Centers Convert More Callers to Customers

DialogTech, the leading provider of actionable marketing analytics for inbound calls, announced a new integration with Amazon Connect and Amazon Lex that provides contact centers with deep, real-time intelligence on inbound calls they can use to personalize call experiences and convert more callers to customers. DialogTech is the only call analytics provider selected by Amazon Web Services (AWS) to integrate with Amazon Connect and Amazon Lex. Continue reading DialogTech Integrates with Amazon Connect to Help Contact Centers Convert More Callers to Customers

DialogTech Launches Dashboard Insights: Omni-Channel Marketing Reports from the World Leader in Phone Call Analytics

DialogTech, the leading provider of actionable marketing analytics for phone calls announced the launch of Dashboard Insights, fully customizable and visually stunning reports that set the standard for how marketers measure and analyze the impact of phone calls on the customer journey. Continue reading DialogTech Launches Dashboard Insights: Omni-Channel Marketing Reports from the World Leader in Phone Call Analytics

Sonus Accelerates and Simplifies Enterprise Unified Communications Migration with Sonus Advantage

Sonus Networks introduced a bundled solution, Sonus Advantage, that will help enterprises deploy unified communications (UC) more quickly, easily and securely in their networks. Sonus Advantage addresses the growing need among enterprises to quickly adapt their network capabilities as they transition from legacy-based TDM communications to IP-based UC. Continue reading Sonus Accelerates and Simplifies Enterprise Unified Communications Migration with Sonus Advantage

DialogTech Launches Dashboard Insights: Omni-Channel Marketing Reports from the World Leader in Phone Call Analytics

DialogTech, the leading provider of actionable marketing analytics for phone calls announced the launch of Dashboard Insights, fully customizable and visually stunning reports that set the standard for how marketers measure and analyze the impact of phone calls on the customer journey. Businesses and agencies can now access and visualize DialogTech’s industry-leading call analytics data however they choose to gain the right insights into how phone calls from digital advertising, website interactions and offline marketing drive appointments, customers and revenue. Continue reading DialogTech Launches Dashboard Insights: Omni-Channel Marketing Reports from the World Leader in Phone Call Analytics

DialogTech Launches SpamSentry™, Businesses Are Now Able to Block Over 99 Percent of Malicious ‘Robocalls’ From Reaching Sales Teams

PRESS RELEASE: DialogTech, the provider of the only end-to-end call attribution and conversion platform for data-driven marketers announced the release of industry-leading technology called SpamSentry. Part of the DialogTech Voice360™ platform, SpamSentry is an adaptive, machine-learning application that stops fraudulent and unwanted calls before they reach a company’s sales team, and prevents spam call data from appearing in the analytics that marketers depend on to measure the performance of mobile marketing campaigns. Continue reading DialogTech Launches SpamSentry™, Businesses Are Now Able to Block Over 99 Percent of Malicious ‘Robocalls’ From Reaching Sales Teams