Tag Archives: Digital Customer Engagement

Insurance leader BGL Group adds Sabio intelligent Virtual Assistant to help simplify digital customer engagement

BGL Group, a leading digital distributor of insurance and household financial services to more than eight million customers, has chosen Sabio to design and build an intelligent Virtual Assistant capability for its online customers. Budget Insurance will be the first BGL brand to deploy the Virtual Assistant technology, having recently launched its ‘Ask Becky’ intelligent assistant to support online customers of its home, car and van insurance products. Continue reading Insurance leader BGL Group adds Sabio intelligent Virtual Assistant to help simplify digital customer engagement

CX Company to Invest €4 Million to Fuel Expansion of its Digital Customer Engagement Technology Business in Europe

Dirk Jan Dokman, CEO CX Company
Dirk Jan Dokman, CEO CX Company

PRESS RELEASE: CX Company, whose DigitalCX customer engagement platform supports more than 100 million digital customer interactions for over 30 clients in 17 countries, has announced that it will invest €4 million to accelerate its bid for leadership in Europe’s fast-growing digital customer engagement market. Continue reading CX Company to Invest €4 Million to Fuel Expansion of its Digital Customer Engagement Technology Business in Europe