Tag Archives: DXI

DXI To Showcase Latest Advanced Capabilities for Flagship Product EasyContactNow™ Under 8×8 Corporate Brand

PRESS RELEASE: 8×8 announced that it will showcase the latest capabilities of EasyContactNow™ (ECN) as part of 8×8’s suite of advanced contact centre solutions. The company will feature ECN under the 8×8 corporate brand at Customer Contact Expo, 30 September –1 October, in London, Olympia, Stand C10. Continue reading DXI To Showcase Latest Advanced Capabilities for Flagship Product EasyContactNow™ Under 8×8 Corporate Brand

DXI Extends Footprint in Contact Centre Market with Recent Acquisition By Market Leader 8×8

PRESS RELEASE: DXI, a leader and innovator in cloud contact centre solutions, is embarking on its next phase of growth after being acquired by 8×8, Inc. 8×8 completed the acquisition of DXI on May 29, 2015 bringing 81 DXI employees to the company who will remain based in London. DXI is one of the first solutions companies to offer pay-as-you-go cloud services in the marketplace, and together with 8×8, will now deliver innovative solutions to agile contact centres and key lines of business in the mid-market and enterprise. Continue reading DXI Extends Footprint in Contact Centre Market with Recent Acquisition By Market Leader 8×8

8×8 Signs Definitive Agreement to Acquire UK-Based DXI to Increase European Footprint and Expand Cloud Contact Center Portfolio

PRESS RELEASE: 8×8, Inc., a leading provider of cloud-based unified communications and contact center solutions, today announced the company has signed a definitive agreement to acquire privately-held DXI Ltd., a UK-based leader and innovator in cloud-based outbound and blended contact center solutions, for £16.5 million in cash and stock with a portion of the purchase price being paid out over four years. The transaction is expected to close before the end of the month. 8×8 plans to bring DXI services and solutions to the U.S. market by the end of 2015. Continue reading 8×8 Signs Definitive Agreement to Acquire UK-Based DXI to Increase European Footprint and Expand Cloud Contact Center Portfolio

Sky and DXI win Service Desk Institute ‘Best Implementation of an ITSM Solution’

PRESS RELEASE: DXI, a leader and innovator in cloud contact centre solutions, and Sky, have won the Service Desk Institute (SDI) award for ‘Best Implementation of an ITSM Solution’. The award was presented to the DXI and Sky teams at the SDI gala dinner hosted at the Hilton Birmingham Metropole on 22 April. Continue reading Sky and DXI win Service Desk Institute ‘Best Implementation of an ITSM Solution’

Sky and DXI win Service Desk Institute ‘Best Implementation of an ITSM Solution’

PRESS RELEASE: DXI, a leader and innovator in cloud contact centre solutions, and Sky, have won the Service Desk Institute (SDI) award for ‘Best Implementation of an ITSM Solution’. The award was presented to the DXI and Sky teams at the SDI gala dinner hosted at the Hilton Birmingham Metropole on 22 April. Continue reading Sky and DXI win Service Desk Institute ‘Best Implementation of an ITSM Solution’